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"The hotel is ideally located. The massive TRUMP sign is hard to overlook but it is part of Chicago. The staff was great and the room was clean and well laid out."

"we had a girls weekend and had a corner two room suite. when we checked in the room was very warm. before we left for the night we tried to turn the air down so it was cool when we got back, it would only let us turn it down to 74. when we got back the room still wasnt cool so we went to the lobby and told them our air wasnt working. They told us they were aware of the cooling problem and many rooms wouldnt cool down. they asked if we wanted a box fan and we told them yes. we went back to the room and waited for the fan and it never came so I called back down and they said they were busy delivering fans but one was on the way to our room. It was never delivered and we didnt have a good night sleep because it was so hot in our room. we were in room 326. I told the front desk lady in the morning and she said she new nothing about the cooling problem. there was 4 of us in the room and none of us slept much becuase of the temp in the room. we tried to open the window during the night but then it was so loud with fire trucks and other traffic going by we closed it. not the best stay for the price we paid"

"The property was clean and the staff were very kind and helpful. A coffee bar would be a nice addition. I had to leave the hotel each morning to hunt for coffee."

"Hotel has the markings of being grand, but needs a renovation in a lot of areas. The biggest issue we had is that the a/c is not adjustable in each room and the building was very warm on the 75 degree day in April. We called the front desk and they did bring us a fan that helped some and we realized we could crack the windows (but didn’t want to do that overnight with the noise of the city). Other than than, it was a standard stay and a convenient location for our plans in the city. "

"Room clean, breakfast was enjoyable and staff friendly and helpful "

"Great stay!"

"Great location. Lots of places to eat close by"

"Staff incredible!"

"If you have a car be prepared to pay 50/night for parking which is pretty common for all downtown properties. This property is affordable so it does offset the cost.fpr parking. Smaller rooms are perfect for solo traveler or a very close couple lookingfor an intimate space. The only other thing is you can hear the party crowd at 3AM on Saturday night after bar close but that might be common for downtown property. Great staff, awesome free coffee, ice water and bacon, egg, cheese breakfast sandwhich (small fee for breakfast sandwhich). Cute lobby. Great diner across street for lunch! Walgreens 1 minute away."