Find all hotels by Independent in Chappaquiddick Island, MA

"Marry was great Room outdated and small"

"Hotel is in need of a good cleaning and renovation. Hallway carpet needs to be vacuumed and has threads coming up at numerous seams. Doors to hallways from elevator lobbies are showing major wear & tear with large paint chips & marks from the housekeeping carts. Breakfast offerings are very limited to waffles, powdered scrambled eggs, sausage patty, yogurt, instant oatmeal, cereal (corn flakes or Raisin Bran), toast or small blueberry muffins. Coffee is also weak. "

"Very kind staff! I loved it here thanks for having me and my boyfriend stay at the hotel!"

"Good breakfast soft beds"

"During a hurricane the hotel lost all power for multiple days. There were no back-up generators, no access to food. The staff did not provide the Islander discount and refused any discount or refund for the second night that we cancelled after learning another hotel did in fact have a generator, heat and food. Zero customer service, not friendly, no interest in answering questions. Meanwhile, the guests pooled together and helped each other with finding food and coffee off site during 80 mph winds and blizzard conditions. The staff barely engaged or offered assistance. They ordered themselves food and picked it up during the storm without offering any help to the guests. The hotel was clean and nice, but the staff were useless."

"Staff was very helpful ! We were arriving late with alot of luggage, lots of snow on the ground and seniors. They arranged a room right next to the entrance will a well shoveled path. Checked in with us as well"

"Room spotless . Bed super comfortable. Staff nice and made me feel as if I were just back from a trip away!! What’s not to love!!"

"Dirty, run down rooms in a dungeoness part of the hotel. Unacceptable for a place that represents and charges as a top cape cod hotel. The front desk management/staff wasn't very pleasant/helpful either."

"Excellent everything so nicely "