Onsite parking is available at the property.

Royal Retreat for corporate & family stay in Saint Albans area Reviews, Deals & Photos 2025

Q: Is Royal Retreat for corporate & family stay in Saint Albans area pet-friendly?

No, pets are not allowed at this property.

Q: Where is Royal Retreat for corporate & family stay in Saint Albans area located?

Situated in St Albans, this vacation home is within a 10-minute walk of Billy Dunn Field, Ordnance Park, and Saint Albans City Park. Benedict Circle Triangle Park and Baier Street Park are also within 15 minutes.

2/10 Terrible

Judy C.

27 October 2024

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Could not stay at the property.

Arrived at 3:30, dirty sheets on beds, dirty towels in the bathroom floors. Could not reach the host. Could not stay in unclean environment. Had to find a hotel and Vrbo did not cover the entire cost. I am not happy.

Stayed 1 night in Oct 2024

2/10 Terrible

Tommy V.

15 August 2024

Liked: Cleanliness, check-in, location

Disliked: Communication

Worst VRBO experience ever.

A few days before our stay the host messaged saying the primary bedroom shower did not work. Once getting there the refrigerator barely cooled our groceries. I messaged the host and asked him to call me. More than 24 hrs later he messaged through the app saying he couldn't get anyone out there over the weekend and he never called. All three beds were very uncomfortable and once closet smelled like something had died in it. The dishwasher was also clogged and smelled gorrible. Communication with the host was horrible. Somemessaged took more than 48 hours to returb. Worst VRBO experince ever.

Stayed 6 nights in Aug 2024

2/10 Terrible

Anthony C.

29 July 2024

Liked: Check-in, location

Disliked: Cleanliness, communication, listing accuracy

Not what they said it was

The house was not equipped wit the necessary needs. No toilet paper, no trash bags. Refrigerator was broken! My food spoiled due to the fridge temperatures. The freezer only got cold!! Ice machine didn’t work! Furniture was broken down! Certain spots on the couch had no support at all! The porch was infested wit termites!! And the ceiling had a crack in it that leaked every time some one took a shower!! The whole experience was terrible due to bad management of the property! I fell I was over charged for this property! I choose the property based on its amenities a location!!

Stayed 3 nights in Jul 2024

8/10 Good

Mycah

27 April 2025

Liked: Cleanliness, check-in, communication, listing accuracy

Festival Weekend

The home is lovely inside and is just feet from a grocery store and gas station. The host was responsive when messaged. Be sure to look at the check-in instructions versus Google Maps for the specific house number. Google Maps will get you to the street, but not thw specific townhouse.

Stayed 2 nights in Apr 2025

6/10 Okay

Kayla R.

12 April 2025

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fair Priced

The property was nice and clean, the WIFI worked well and the couches were super comfy (that is where the teens slept) I did however think it was weird to pay a cleaning fee and then be instructed to take all trash to the dump and having a dryer full of towels and linens we had to fold and put away ourselves. We also couldn't really use the back deck much because there was a HUGE infestation of carpenter bees. But overall for the price and amount of people we took on our trip it was a good deal.

Stayed 1 night in Apr 2025

10/10 Excellent

Susan H.

26 December 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very nice place to stay

We greatly enjoyed staying at Royal retreat townhouse the condo is fully updated. It is clean with nice bedrooms and bathrooms. The townhouse is conveniently located near grocery store and city park. Highly recommend this unit.

Stayed 2 nights in Dec 2024

8/10 Good

Nathan G.

10 December 2024

Liked: Cleanliness, check-in, location, listing accuracy

As advertised

It was Good, only notes: no dust pan and upstairs got cold at night 2 thermosats up and down

Stayed 2 nights in Dec 2024

2/10 Terrible

Ashley M.

24 October 2024

Disliked: Cleanliness, check-in, communication, location, listing accuracy

SCARY

We arrived late to the property coming from Chicago and the front door was wide open. My husband went in to find unmade beds and dirty linens every where also a dirty used fork on the kitchen counter and a possible squater in one of the bedrooms... as we were just passing through on our drive to Myrtle Beach we just continued on our journey with no rest and traumatized children.

Stayed 1 night in Oct 2024

6/10 Okay

Brandon G.

1 August 2024

Liked: Cleanliness, check-in, location, listing accuracy

Disliked: Communication

Great location, but water damage in Foyer.

The location is a love location however, I was inform that the place was being repair do to water issue. Then I was told that one of the bathroom(master) would be unavailable. When I ask if there be discount do to the lack of use of bathroom(master) Jeff, stated" The leak in the shower was fixed, there is a couple pieces of the tile that still need to be fixed, but has no leak anymore so you are able to use it." But when we used the shower, we notice there was still a major leak and water damage in the foyer where the bathroom sit over. We send a message, we never got a message back and we did inform Jeff in our message we had pictures of the issue. But the over all stay wasn't horrible but that did give me concern with future stay. As I travel to the area for sick family member.

Stayed 2 nights in Jul 2024

8/10 Good

Laurie C.

11 July 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful, comfortable property.

We stayed here for soccer tournament in Charleston. Townhouse was huge and beautiful. Host was wonderful about extending stay. Huge garage was a blessing keeping car cool in the heat. Beds comfortable.

Stayed 8 nights in Jun 2024

10/10 Excellent

Lissette S.

17 March 2024

Liked: Cleanliness, check-in, communication, location, listing accuracy

Recommend

Very nice house. Was clean and just like the pictures. Easy check-in and check-out. Beds were comfortable.

Stayed 1 night in Mar 2024

4/10 Poor

Christin W., Topeka, Kansas, USA

18 January 2024

Liked: Location

Disliked: Check-in, communication

Be aware they don’t communicate well

Facts: had a medical emergency and tried to communicate with host and get clarification on several issues prior to our visit. We didn’t actually stay in this space. Too many factors made it difficult to make this work. Get the trip insurance and cancel if you need to cancel. This was such a huge hassle. My properties in Fayetteville and Fayette County are far superior and great with communication. We didn’t stay in Fayetteville because we had family members in the Charleston area. My summary is to look elsewhere if you need accommodations. The message platform for Vrbo is to help guest and host have things in writing. This host is slow to reply and does not follow up on messages in a timely manner. Space looks nice but we can’t comment accurately on appearances.

Stayed 4 nights in Nov 2023

6/10 Okay

Brandon G.

13 November 2023

Liked: Cleanliness, location

Disliked: Check-in, communication, listing accuracy

Life to stay but was over exaggerated.

The overall property is a nice property, however there were several things that I found that made the stay difficult. 1. The check-in process was difficult because I was giving the wrong access code to the front door. And thereafter-hour services as I came in very late from off the road was not helpful immediately because they were not available at that time I was there. It took me several hours to get in touch with their after hours support. And several tries to finally get the code and I was in a position where it was uncomfortable for me as I had medical issues with my back. Later that morning I called, because someone was told that they were booked in the same townhouse which was easily resolved. But I was also informed by the property manager that she gave me the wrong access code and apologize for it. 2. Once I was in the property the overall aesthetics is very pleasing except you can tell they have a few things that need to be handled by their maintenance crew or handyman team. The blinds in the living room were crack. In the kitchen sink will not have running water, it started and stopped. The furniture also has some discrepancies and the couch clearly had a another pillow put up under it to hide that there was a severe dip in it, as well as the love seat could be seen having some tears and was separating where the upholstery meant the frame. The upstairs rooms were very spacious and lovely the bathrooms seem to be very well clean except tiles missing in master shower

Stayed 3 nights in Nov 2023

2/10 Terrible

Karen K.

17 October 2023

Liked: Location

Disliked: Cleanliness, check-in, communication, listing accuracy

Did Not get what I paid for

First- code wouldn’t work to open the door and property manager did not answer when I called and text her. After 30 minutes, a man from business across from property came over and said people had just checked out and he didn’t think it was cleaned. He had a code and went in and confirmed that it had not been cleaned so he called property manager and she showed up 30 minutes later…never did reply back to my call or text(multiple) She said she had been out of town and could not get the unit cleaned for us but could put us in unit next door. We booked the Corporate Unit(more money and MUCH nicer) This unit had dirty dishes in the dishwasher…no soap for dishwasher. There was dirty dishes in the cabinets(dried up egg looked like) dirty silverware in with the “clean” The tub had something in it…poop or puke(not sure). Very limited supplies that traveling people would need. We drove 8 hours and sat in the driveway for over an hour. Very disappointed

Stayed 3 nights in Oct 2023

8/10 Good

Jason B.

10 July 2023

Liked: Check-in, communication, listing accuracy

Nice place overall

Overall, nice place when considering the area. Could use a better cleaning, but quick response from manager. (Kitchen sink has handle and motion sensor if the sign letting you know happens to be in a drawer like it was for us)

Stayed 4 nights in Jul 2023

2/10 Terrible

Elizabeth D.

25 May 2023

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Avoid the nastiness and VRBO S.O.L helpdesk

Lies and scam. Irresponsible to continue listing this property! Believe the NOT clean reviews and avoid! The nohelpdesk will take your money/try to say your cancelling b/c the conditions are unacceptable and toxic, offer no assistance and do everything but the right thing. Renter beware!

Stayed 1 night in May 2023

6/10 Okay

Jacqueline C., Miami

12 May 2023

Liked: Check-in, listing accuracy

Disliked: Cleanliness, communication

Graduation Celebration

Overall. the place is nice. However, the owner needs to do add some love, and inventory several items and accommodations. Every rental facility “should”always have the bare essentials…there was no iron, only a college dorm size ironing board. The sheets in one bedroom were terribly stained. The living room furniture need to be replaced, it’s very uncomfortable. The garage is large and convenient. I would recommend this place AFTER the owner does some fine tuning.

Stayed 3 nights in Apr 2023

6/10 Okay

Julia

27 April 2023

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

The property itself was clean and comfortable to stay in. The kitchen is not stocked with pots/plans if you plan to cook. That didn’t matter for us because we weren’t cooking. We liked that it had a large garage and the nice dining room table. The big downside to our stay- A maintenance man was scheduled to come one of the days we were there with out us being aware, the property manager had not checked to see if it was booked. (We booked a week in advance) He walked in the house unannounced when I was in there alone with 3 kids, this was very startling and upsetting. when I said hello he shut the door and left with out saying anything which made me feel even more uneasy. I called to confirm to see if they did send someone there and the property manager said “no one is supposed to be staying there” and that she had maintenance scheduled then proceeded to ask if I booked through VRBO because she couldn’t see the bookings on her phone and only on her computer. Her attitude about this situation was terrible and unapologetic. She said multiple times she was in the doctors office with her child so maybe it wasn't a good time for her to have the conversation but she could have chosen to call me back at a time that was better for her and after she had a chance to check the booking. She made me feel unwelcomed and that it was an inconvenience that we rented the property. The property itself was nice to stay in but I would not stay there again because of her.

6/10 Okay

Linda L.

8 April 2023

Liked: Check-in, location, listing accuracy

Disliked: Cleanliness, communication

Not cleaned and restored

Sheets not changed on beds, dirty towels, no laundry detergent, no toilet paper, broken dishwasher, broken lamp, no hair dryer, no ice maker. We love the property, just needs attention.

Stayed 7 nights in Mar 2023

8/10 Good

Lynn L.

30 March 2023

Liked: Cleanliness, check-in, listing accuracy

Disliked: Communication

St Albany’s townhome

It is a very nice townhome, very spacious rooms. It was not set up for 6 guests though. Kitchen service was inadequate. Missing silverware, plates, linens and hot pads. Needs some work on interior doors to closets. They are broken and fell on us. Also the deck door does not latch to lock closed. The Wi-Fi codes were not the last ones sent but the first, luckily I had both. All in all, we were pleased with our stay there

Stayed 5 nights in Mar 2023

6/10 Okay

Ralonda C.

1 August 2022

Liked: Location

Disliked: Check-in, communication

Ok for the area

The home was clean. The dishwasher did not work. When we reported the problem owner stated that it would be looked into Monday after our stay. Owner did not offer alternative on how to clean dishes. There were no trash bags for kitchen trashcan. Contacted the owner, he never replied. There was no messages on how to get in unit. The check in process was stressful. Took awhile to get ahold of someone. All the beds were very uncomfortable. The home is in quite area. The home has a garage which was a bonus for us.

Stayed 3 nights in Jul 2022

10/10 Excellent

Shelia

31 May 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Everything was wonderful. Will definitely go again

Stayed 2 nights in May 2022

10/10 Excellent

Jonathan R.

24 May 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place to stay and just a quick drive to the capital!

Great place to stay with friends! Plenty of space for everyone and a very quiet neighborhood!

Stayed 1 night in May 2022

6/10 Okay

Mel G., Durham, NC

21 April 2022

Liked: Check-in, location, listing accuracy

Disliked: Cleanliness, communication

It was okay.

I will start by saying the photos don't do it justice, it was much prettier than I thought. With that being said, every. Single. Dish and piece of cookware was dirty. Like caked on old food. Also several things were rusted or didn't work. There were 2 can openers neither which worked and I deeply cut my finger trying to open a can and make the can opener work. Besides the extra dirty kitchen items, everything else was good. Bedrooms were decent, garage was huge, tri-level, loved the stone in the floor and accents.

Stayed 3 nights in Apr 2022

8/10 Good

Eve S.

20 March 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

This townhome has great space for a family or group of friends to gather. Spacious and efficient.

Spacious Home with a large garage parking. We parked a large truck in the garage. The listing does say King bed, Queen Bed and 2 twins, however there was a queen bed in the master and 2 full size beds in the other rooms. Which was fine for ok ur family but may not work for other guests. The home is nicely decorated and clean. The couch probably needs to be replaced as it is well used and the grand master shower floor cracks and pops but overall a nice place to stay.

Stayed 2 nights in Mar 2022

Royal Retreat for corporate & family stay in Saint Albans area

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