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Hotel Cailler

4.0 star property
Hotel Cailler offers a Swiss getaway with three pools, mini golf, and a serene atmosphere blending chocolate and relaxation.

Choose dates to view prices

Travelers find the best of Switzerland at Hotel Cailler with its 18-hole golf course and spa offering massages and facials. Enjoy a complimentary breakfast buffet, two restaurants for lunch and dinner, indoor and outdoor pools with sun loungers, and family-friendly mini golf.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
The current price is AED 1,189
AED 1,262 total
includes taxes & fees
7 Jun - 8 Jun

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The price is AED 605
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includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 21 to June 26:
  • Spa

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Guests under 4 years old are not allowed in the swimming pool or hot tub

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Hotel Cailler have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Hotel Cailler?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Cailler on 7 June 2026 start from AED 1,189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cailler pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cailler?

Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cailler?

Check-out is at 11 AM.

Where is Hotel Cailler located?

This family-friendly Charmey hotel is located in the mountains, 0.4 mi (0.7 km) from Charmey Gondola, and within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory and HR Giger Museum. Castle of Gruyeres and Château de Gruyères are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 96 out of 159 reviews
Rating 8 - Good. 52 out of 159 reviews
Rating 6 - Okay. 5 out of 159 reviews
Rating 4 - Poor. 5 out of 159 reviews
Rating 2 - Terrible. 1 out of 159 reviews

Reviews

Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Changrok

Liked: Cleanliness, staff & service, amenities
beautiful and convenient place
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Matthieu

Liked: Cleanliness
Disliked: Amenities
Overpriced for what it is.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle vue sur la montagne
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel très typique tout en bois. Les chambres sont très confortabl
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles top
Stayed 1 night in Aug 2025
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich empfehle das Hotel Cailler sehr. Gerne auch für einen längeren Aufenthalt. Das Zimmer war wunderbar, die Ausrichtung eher weniger, da das Fenster zum Hintereingang des Hotels führt und mit Emissionen gerechnet werden muss.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Ne vaut pas le prix ni le détour

Pour un quatre étoiles accueil pas à la hauteur: problème d’explication pour les bornes de recharge électrique. Pas capable de m’aider suite à un problème technique de la borne. Très compliqué de se connecter au Wifi. Problème technique de la télévision dans la chambre avec plus d’une heure d’attente. Vu le prix, organisation pas à la hauteur !
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Marie

Liked: Property conditions & facilities
Endroit magnifique où l’on peut profiter de la vue et des bains
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Personnel très pro et gentils . Tout était divin . Les bains un plaisir illimité :)
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très agréable . Chambre spacieuse. Literie confortable. Calme.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Irène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau week-end, le personnel est très professionnel et sympathique
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Jacinte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon service (un tout petit peu moins bien au petit déjeuner) mais au souper, le serveur était top et c'était délicieux! Les bains sont toujours le grand plus de l'hôtel.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist sehr schön und Gästeorientiert.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Alessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calme et tranquille, bon établissement pour ce ressourcer .
Stayed 1 night in Feb 2022
Verified

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle place et confortable

Conforme aux attentes
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Eveline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiance chaleureuse pour un week-end coocooning

Merci à l'équipe fantastique du restaurant pour la magnifique soirée passée chez eux
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Annaliesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal!
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très pro, l’accès aux bains est évidemment un grand plus. Buffet petit dej presque trop abondant.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 4-Sterne Hotel

Sehr gutes Hotel. Sehr sauber, ruhig, grosse Zimmer sehr schöne Balkone. Auf dem neusten Stand. Grosser TV, Bett sehr bequem, Room Maintenance sehr effizient. Durchgang unterirdisch zum Thermalbad alles sehr sauber, aufpassen mit den Badschuhen, manchmal im Tunnel etwas rutschig, man darf nicht zu schnell laufen. Thermalbadzugang von 9 bis 21 Uhr mit Hotelbadge. Frühstücksbuffet und Service vorzüglich. Nachtessen top , gute Weinkarte, nicht günstig, aber 15 GM-Punkte Restaurant im 2020. Alle sehr auf Zack im Service aber top freundlich. Es gibt gar nichts auszusetzen. Gutes Hotel, würde sofort wieder buchen.
Stayed 3 nights in Aug 2021
Verified

4/10 Poor

Verified traveler

Preis Leistung schlecht
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super et les bains aussi
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Feines Essen, sehr freundliche Mitarbeiter
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé. Personnel très sympa et serviable. La chambre est bien équipée et jolie. Bon restaurant 👍
Stayed 1 night in Jun 2021