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"Excellent stay all the way around"

"the rooms were pretty standard, at least for the price but what we did enjoy was the wonderful activities the staff had for the kids. I liked how they had both an indoor and outdoor pool, we used both but preferred the outdoor one. I loved the convenience of the resort having indoor restaurants and snack bars which is very convenient. I will be booking my stay here next year. The staff were very friendly and organized."

"The hotel was extremely clean as were the water parks. My granddaughters had a wonderful time and played nonstop in the water. I would love to go back again!"

"Rooms were super clean and property was beautiful, staff was more than willing to accommodate my request and made our weekend Absolutely spectacular!! my only complaint is that I got tricked into sitting through a timeshare presentation. Other than that, I have no complaints."

"Great atmosphere and friendly staff!"

"Great front desk, very nice hotel"

"OMG, stunning, amazing, and did not disappoint. Book here, you will thank me later."

"Our favorite place! The amenities are worth it!"

"El Hotel es modesto pero funcional, se pasa muy bien y sobre todo esta cerca del centro pero a la vez privado para descansar. Es mi segunda vez aqui creo que cuando vuelva nos hospedaremos aqui."

"Phenomenal stay! Staff is courteous, attentive and knowledgeable. S’mores by the fire pit at night is the perfect ending to a day out and the food options on property are vast and delicious. Not a complaint whatsoever but would have loved to see better options in the fitness room and the equipment better maintained but overall a 10/10 experience. We will be back!"

"Stayed here for the Jeep invasion. Room was very spacious. I loved the option to valet so I did not have to worry about walking back and forth to the parking area, especially at night (I was traveling solo). Loved that the restaurant on site had great food options. The shops at the Island were literally steps away from the front door. So very convenient for me to get around everywhere I needed to be. The front desk and valet staff were very helpful with any questions I had. Will definitely stay...

"We have stayed in Pigeon Forge many times at various places. This place was exceptionally clean and has a very beautiful atmosphere, especially when you are sitting outside in a rocking chair overlooking the gorgeous river. Our room was very clean and quiet. The staff was wonderful and helpful. We had a balcony that overlooked the river and the mountains with a clear view of the Ferris wheel at the island. Both pools were very clean and fun to go into. The landscape is outstanding as well. We...

"My refrigerator didn’t work and the first night the water in the shower was like warm if that but it was hot the next day other than that everything was perfect"