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"Lovely hotel, great facilities and very clean"

"We booked a family room for the third week in July. Receptionist welcoming and spoke English. Room was of a good size, with bunk beds over the main double bed for our family. A couple of niggles though: The lighting system is confusing. There are limited instructions as to how to turn them off, though this is in German and French and not English. If you are reading this and having the same problem, you need to click the left hand switch twice to turn them off and have the room and darkness, otherwise every time you turn one light off, another one will turn on in the room. It took a call to the concierge to find this out (I suspect he was a little annoyed, as he told me twice that the instructions were on the wall - maybe expecting Facebook, French or German). Though the room was clean, the carpet needs washing, as there was an order of stinky feet to it. The room was also very hot, even with a ceiling fan, so you may want to bring a fan of your own to keep cool during the night."

"Reception greeted us warmly. The stager was kind and offered to be of assistance at anytime. The breakfast was fabulous.. delicious door and serene surroundings. "

"Very nice"

"Outstanding stay. "

"The reception area was convenient and the check in process was easy. The gentleman escorted me to the room and explained which doors would be available during evening hours. He also gave a brief explanation of how everything in the room worked (lights, air conditioning) and pointed out the refrigerator as well as the coffee maker and condiments. The touch of leaving a couple of water bottles in the refrigerator for us was very much appreciated. "

"Loved the hotel. Had an unforgettable dinner at Arden too."

"The staff is exceptionally friendly and helpful. The breakfast offered is incredibly versatile, with everything being freshly made. This is undoubtedly one of my top choices."

"Easy stay apart from check in which was puzzling to start with - you need an idiots guide! Great restaurant next door and breakfast on site is excellent. "