Search Chalets in Chester

"Breakfast was only till 9:30 and some of the food was dried out. The room was clean and service was great.. we enjoyed the restaurant attached. Staff was wonderful"

"Very clean. Well equipped kitchen. Helpful staff."

"Lovely hotel with views of river and walkable to variety of shops and restaurants"

"The hotel room was exceptionally clean and well maintained. The bed linens and bathroom were spotless, and the entire room smelled fresh upon arrival."

"Everything was as it is described. Restful night sleep."

"The girl at the front desk was very helpful and made our stay very pleasant."

"Fun stay at a neat old inn in a very convenient and lovely location, walking distance to good food and shopping. This is an older hotel that doesn’t have all the updated and most modern conveniences but if it did, it would be twice as expensive and I probably would not have stayed there. And it would probably lose some of its charm. Lovely on site restaurant and every thing is very clean and neat, freshly painted, I would, and probably will, stay here again next time I am in the area. Very comfortable place to stay. The staff is very friendly and helpful."

"I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room. What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund."

"Everything was ok, but the soap was too small and there was no Kleenex, and the toilet paper only 1-ply. The parking lot was a bit sketchy. It had all the basics to get through the night, room was warm and clean."