Find hotels near Chicago and Alton Railroad Depot, Kansas City from AED 348

"You don't want this nightmare. The manager is the most unprofessional, rude, and mean. The rest of the staff is no better either unfortunately. You will be thrown out for asking about or for anything if the manger or staff doesn't like you. I overheard the staff talking about horrible about the guests while waiting for the elevator. Was told to leave for asking for corporate phone number and then was humiliated while the staff and manager stood by making rude comments towards me and my family. All while telling me to get my things out my room in 30 minutes as they stood and laughed. When I asked about a refund for the week I paid for, I was told too bad. I did what was asked and had all my things outside the room within the time frame I was gave just to then be told I could stay for the time I paid for just don't speak to any of the staff or else. This is no way to treat anyone. Especially after I just went through a house fire and is why I'm staying at your hotel while I seek another home for myself and my 8 yr old son. There was 1 person that treated guests the way they should be treated. He worked nights and was always polite and smiling. He was the only male front desk at night and the rest of the staff should take lessons on how customers service is done. Other than him, you will do everything thing possible to not cross paths with the staff. If you don't believe me, stay there for a week and ask for the corporate phone number and see what happens"

"Very relaxing"

"The host was very responsive the upstairs apartment had everything we needed."

"We had a great time at this location! We had everything we needed and more!"

"Beautiful home, the host was very friendly and responsive!"

"We really enjoyed staying at this hotel. I especially found the breakfast to be fantastic with high quality food and lots of options. We are planning to stay there in the future when traveling. "

"Natasha was fantastic and the woman that cooked the food did a great job. It needs to be updated again, but the ambiance was wonderful. "

"The room was very clean but the refrigerator was outside the door the hair dryer did not work. The breakfast as not up to par the juice machine did not work and the milk source was a gallon jug not individual cartons and the same milk jug was there the next morning "

"The home was exactly as pictured! Comfortable bed and home was very clean and fully stocked with all we needed."