"Everything was clean and the staff was very friendly and helpful!"

"There is NO AIR CONDITIONING in any room NONE then they ran out of fans! Expedia advertises it does have air conditioning. Don’t stay here! "

"Room was clean but small. Extremely loud throughout the night hard to sleep not well insulated. Temperature fluctuates consistently throughout the day. High price on hidden charges and lost items using valet. Out dated elevators that need maintenance. Otherwise was good location to the heart of the city and very kind staff."

"Beautiful hotel. Rooms need a revamp."

"Amazing hotel with a great location. We will be to stay. The bed so comfortable "

"Staff was very nice, room was clean, stay was comfortable "

"250 sq foot suite with a large bed and sofa sleeper, wifi and cable TV which was small in comparison to the space of the suite."

"One of the most frustrating hotel experiences I’ve had. My parents flew in for my graduation at Northwestern and were stranded due to severe weather delays. While trying to quickly book a room on Expedia at the airport, I accidentally selected the wrong date due to connection issues. I realized the mistake within 30 minutes and immediately contacted the hotel. Despite explaining the situation, they refused to adjust the date or offer any flexibility—even though the request was made almost...