Located close to Chicago Water Tower and 360 CHICAGO, The Chicago Hotel Collection River North provides an arcade/game room, laundry facilities, and a fireplace in the lobby. Free in-room WiFi and a gym are available to all guests.
Located in Downtown Chicago, a neighborhood in Chicago, The Chicago Hotel Collection River North is in the entertainment district and near the beach. Museum of Contemporary Art Chicago and Chicago Architecture Center are cultural highlights, and some of the area's notable landmarks include Chicago Water Tower and 360 CHICAGO. Chicago Riverwalk and Navy Pier are two other places to visit that come recommended. Visit our Chicago travel guide
312 W. Chestnut St., Chicago, IL, 60610
What's nearby
State Street
7 min walk - 0.6 km
Michigan Avenue
11 min walk - 1.0 km
Chicago Water Tower
11 min walk - 1.0 km
Chicago Riverwalk
16 min walk - 1.4 km
360 CHICAGO
15 min walk - 1.3 km
Getting around
Chicago Station (Brown Line)
3 min walk
Chicago Van Buren Street Station
4 min drive
Chicago Midway Airport (MDW)
39 min drive
Restaurants
Big Wig Tacos
6 min walk
Layla & Ringo’s
4 min walk
Griddle 24
4 min walk
Starbucks
3 min walk
Doma Cafe
3 min walk
About this property
The Chicago Hotel Collection River North
Hotel near 360 CHICAGO
Located close to Chicago Water Tower and Museum of Contemporary Art Chicago, The Chicago Hotel Collection River North provides an arcade/game room, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Additional perks include:
Self parking (surcharge), express check-out, and smoke-free premises
Coffee/tea in the lobby, 1 meeting room, and a TV in the lobby
An elevator, luggage storage, and coworking spaces
Guest reviews say great things about the helpful staff
Room features
All 52 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Is The Chicago Hotel Collection River North pet-friendly?
Yes, The Chicago Hotel Collection River North allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at The Chicago Hotel Collection River North?
As of 23 October 2026, prices found for a 1-night stay for 2 adults at The Chicago Hotel Collection River North on 23 November 2026 start from AED 415, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for USD 41.02 per night. Limited spots are available.
What time is check-in at The Chicago Hotel Collection River North?
Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at The Chicago Hotel Collection River North?
Check-out is at noon.
Where is The Chicago Hotel Collection River North located?
Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO and Chicago Water Tower. Museum of Contemporary Art Chicago and Chicago Riverwalk are also within 1 mi (2 km). Chicago Station (Brown Line) is only a 3-minute walk and Chicago Station (Red Line) is 11 minutes.
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Reviews
The Chicago Hotel Collection River North Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hubby and I had a great stay here, the bed and linen were excellent quality, our room and the whole place was clean and tidy a friendly and helpful team of staff and the location was excellent for dining and site seeing. First time in Chicago and we want to come back. Thank you Chicago Hotel Collection River North you gave us excellent quality at an affordable rate 😎🌟
The stay was good and not so good. I wouldn’t say it was a bad stay by any means. The location of the hotel is incredible and some of the amenities were great.
The complaints I have is, no one cleaned our Room or even restocked anything in the three nights we were there.
Also some of the things in the room were broken and I had to show staff not to get charged.
I would recommend it because of the location but if you expect staff to help I wouldn’t stay here.
Overall 3.75/5
I was nervous after seeing all the reviews about extra charges, but apparently that is based on which room you book, so if in doubt call and ask .
I booked the 2 bunk beds+queen bed room and it was great! Clean and the beds were all comfortable. Staff was helpful as well
I really liked this "boutique" style hotel as it was conveniently located and was a great value for the price. It was walking distance to the Magnificent Mile and the Navy Pier. Hotel room was very clean and in a safe area. I would stay here again.
Unique property! Very clean. Easy parking. Good location.
Stayed 2 nights in Aug 2026
Verified review
4/10 Poor
James
21 September 2026
Liked: Cleanliness
Disliked: Staff & service, amenities
I'll list the issues we encountered:
- No air conditioning
- L train line runs less than 5 feet from the room's window
- wifi password was only given if you purchase a $59 guest club membership
- Kitchen cabinets were completely bare with no cups. We had to go to the front desk to get even a plastic cup.
-Checkin person was unhelpful
- On the positive side, the room was quiet and the location is great.
My room was spacious, clean, the bed was comfortable, and the location was perfect. It's close to Chicago station on the Brown line, and is walking distance to the waterway.
Must purchase a "special" guest package. That was not listed, just found out about when we got there. $79 a day, plus a $39 fee to process the taking of my $79. The "special package" gets you two drinks,.... not at the cafe/bar shown in the picture, because that isn't open!! Decor is cool, staff was fine, overall value horrible, save your money for someplace that has no surprise fees, and actually gives what they advertise in the pictures.
The room was very clean. Air conditioning was cold! We appreciated the two bedroom suite.
HOWEVER, the photos on the website are very deceiving. The coffee bar/food bar/bar is not even open, so there really was no food/drink onsite.
We only had one chair at a tiny table for three people. There were no plates/cups/silverware in the kitchenette.
Stayed 2 nights in Sep 2026
Verified review
10/10 Excellent
Carrie
7 July 2026
Liked: Staff & service
Arrived later than the front desk staff worked apparently, but called the emergency number and Mike took care of everything, finding me an amazing room and picking up my parking. Excellent staff and great spot downtown!
Stayed 1 night in Jul 2026
Verified review
4/10 Poor
Renee
8 October 2026
Liked: Cleanliness
Disliked: Amenities
They provided the bare minimum amenities, such as only 2 towels for 2 guests. This River North location is directly next to the train, so we could hear the train frequently and our room was constantly shaking. Worst of all, the shower did not have anything to keep the water in the shower and did not drain properly, so the entire bathroom was flooded after only 5 minutes in the shower. But since my boyfriend and I only had one towel each, we did not have a way to clean it up and the woman who came to see was not helpful. The shower also only had an extremely small shelf that could not fit any of our products and they did not provide any body wash. The staff were (for the most part) very nice and helpful, though!
Enjoyed having the kitchen dining area open that was equipped with everything you need to cook your own meals definitely saved money. Location was great parking all around Chicago is horrible staff that checked us in was kind of rude but staffed. The next morning was great. Enjoyed our stay overall.
Hotel was convenient and the room was very clean. Only issue was the hard floor that made things noisier than it might have been had there been carpeting.