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The St. Regis Chicago

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The St. Regis Chicago

2 restaurants, breakfast served
Indoor pool
Banquet hall
Exterior
Lobby
Travelers find a peaceful retreat at The St. Regis Chicago, centrally located in the heart of the city. The property features a garden and coffee shop/cafe, while aromatherapy treatments and an indoor pool offer relaxation after exploring the nearby Riverwalk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Room service
  • Gym
  • Breakfast available
The current price is AED 1,704
AED 2,001 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, Park View

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Non Smoking, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 64 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Park View

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Queen Beds, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking, River View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Non Smoking, River View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, 1 King Bed, Non Smoking, River View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Park View (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Park View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 64 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Room, 1 King Bed, River View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, River View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View (Hearing Accessible)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, River View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Superior Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Superior Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Roll-in Shower)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Deluxe Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Park View (Mobility Accessible, Roll-in Shower)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Superior Room, 2 Queen Beds, Non Smoking, Park View (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

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Omni Chicago Hotel

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  • Pet friendly
  • Free WiFi
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9.2 out of 10, Wonderful, 1,599 reviews
The price is AED 627
AED 844 total
includes taxes & fees
23 Nov - 24 Nov
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About the neighborhood

Map
401 East Upper Wacker Drive, Chicago, IL, 60601

What's nearby

  • Millennium Park - 6 min walk - 0.6 km
  • Grant Park - 6 min walk - 0.6 km
  • Michigan Avenue - 8 min walk - 0.7 km
  • Chicago Riverwalk - 10 min walk - 0.9 km
  • Navy Pier - 17 min walk - 1.4 km

Getting around

  • Millennium Station - 12 min walk
  • Randolph-Wabash Station - 13 min walk
  • Chicago Midway Airport (MDW) - 36 min drive

Restaurants

  • ‪Swissôtel - ‬3 min walk
  • ‪Tre Dita - ‬1 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬3 min walk
  • ‪The Drunken Bean - ‬5 min walk
  • ‪Nob’s Wine Bar - ‬9 min walk

About this property

The St. Regis Chicago

Luxury hotel near Grant Park
Located close to Chicago Riverwalk and Millennium Park, The St. Regis Chicago provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a facial, aromatherapy, or a deep-tissue massage at The St. Regis Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and an elevator
  • Smoke-free premises, meeting rooms, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 192 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Children's slippers and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and separate tubs/showers
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

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The Peninsula Chicago

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.8 out of 10, Exceptional, 1,025 reviews
The price is AED 2,112
AED 2,479 total
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 89 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 50 for adults and USD 15 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Miru

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 for adults, and USD 15 to 30 for children
  • Fee for in-room wireless internet: USD 14.99 per day (rates may vary)
  • Covered valet parking fee: USD 89 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The St. Regis Chicago Hotel
The St. Regis Chicago Chicago
The St. Regis Chicago Hotel Chicago

Frequently asked questions

Does The St. Regis Chicago have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at The St. Regis Chicago?

As of 31 October 2025, prices found for a 1-night stay for 2 adults at The St. Regis Chicago on 24 November 2025 start from $544.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Chicago pet-friendly?

Yes, The St. Regis Chicago allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The St. Regis Chicago?

Valet parking is available for USD 89 per day.

What time is check-in at The St. Regis Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The St. Regis Chicago?

Check-out is at noon.

Where is The St. Regis Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Grant Park, Michigan Avenue, and Millennium Park. Chicago Riverwalk and Art Institute of Chicago are also within 15 minutes. Randolph-Wabash Station is 13 minutes by foot and State Station is 13 minutes.

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The St. Regis Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 77 reviews
Rating 8 - Good. 10 out of 77 reviews
Rating 6 - Okay. 1 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 5 out of 77 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great staff Great restaurant
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable. From the service to the rooms, to the restaurants. Hands down the best place to stay in Chicago.
Stayed 1 night in Jun 2025

10/10 Excellent

usama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect. Great restaurant at Miru, staff is excellent, location is perfect, room is awesome, gym is huge and perfectly appointed, spa is top notch. This hotel should be in the 9.5 rating level and it probably will be soon enough.

10/10 Excellent

Samuel

Liked: Property conditions & facilities
I loved it
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandy

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 3 nights in Jul 2025

2/10 Terrible

Shawn

The hotel is nice but service is weak and rooms are underwhelming for the price.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Was in a decent location with great view. Front office and bell staff were excellent. Room was good and bed very comfortable.Disappointed with staff quality in Miru Restaurant, had to wait extended times, it felt disjointed with little supervision and management
Stayed 4 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a brand new tower but on the low floors - staff is accommodating and friendly - laundry service took twice as long as advertised but still charged in full. House car was a nice perk, location is good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pefection in Chicago

Absolutely perfect! We arrived really late and the front desk was amazing checking us in with an unplanned late night arrival. Housekeeping was the best. Turn down service was much appreciated and hard to find lately. We will definitely stay here for all our Chicago trips. Spacious room with walk in closet- perfect for a family stay. Staff was all pleasant and helpful from door to late night room service. thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

Diana V.

Liked: Cleanliness, amenities, property conditions & facilities
Ba
Stayed 2 nights in Jul 2024

8/10 Good

Annette C

Liked: Cleanliness
The cleaning services were lacking. We had to ask to have our room cleaned when it still wasn’t cleaned at 5pm. They forgot to refill the coffee pods and water 1 day. And left used towels after one of the cleaning. Sub-par performance for a hotel at these prices.
Stayed 4 nights in Nov 2024

2/10 Terrible

Bartlomiej

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Dirty windows, tub not working properly.
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Clean room, amazing view
Stayed 1 night in Sep 2025

8/10 Good

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival there was a bit of confusion with our room not being ready but staff was quick to accommodate us with a 50$ credit to our room. Overall our stay was wonderful my kids loved the rooftop views, the pool and I loved the gym.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Amenities
Excellent service! Always a great time!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with two nice dining options. Only negative was room service breakfast wasn’t very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a beautiful amazing view of the lake, river and Navy Pier
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Chicago
Stayed 1 night in Mar 2025

10/10 Excellent

merlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience with Oscar, the hotel driver. From the very beginning, he was incredibly attentive, kind, and professional. He made us feel comfortable and safe throughout the entire ride, always willing to assist with our needs and ensuring we received the best service possible. His friendly attitude and excellent service truly made a difference in our stay. We highly recommend him and sincerely appreciate his outstanding hospitality!
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar magnífico !
Stayed 3 nights in Nov 2024

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the city
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m so in love with the hotel. The Christmas decor was beautiful, the staff was friendly and the hotel overall was very clean and gorgeous. I will be back soon.
Stayed 2 nights in Dec 2024