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Quality Inn Chicopee - Springfield

2.5 star property
Hotel in Chicopee with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn Chicopee - Springfield

Premium bedding, desk, iron/ironing board, rollaway beds
Free daily continental breakfast
Fitness facility
Premium bedding, desk, iron/ironing board, rollaway beds
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AED 365
AED 415 total
includes taxes & fees
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
463 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Chicopee Falls Dam - 18 min walk - 1.5 km
  • Baystate Medical Center - 6 min drive - 8.9 km
  • MassMutual Center - 9 min drive - 12.0 km
  • MGM Springfield - 9 min drive - 12.4 km
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.7 km

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Quality Inn Chicopee - Springfield

Hotel in a shopping district
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Quality Inn Chicopee - Springfield. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, free newspapers, and tour/ticket assistance
  • A vending machine, ATM/banking services, and a 24-hour front desk
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

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Quality Inn West Springfield

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  • Breakfast included
  • Pet friendly
  • Parking included
7.0 out of 10, Good, 1,006 reviews
The price is AED 315
AED 361 total
includes taxes & fees
31 Jul - 1 Aug
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

Is Quality Inn Chicopee - Springfield pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Chicopee - Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn Chicopee - Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn Chicopee - Springfield?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Chicopee - Springfield located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Connecticut River and Indian Motorcycle Museum are also within 6 mi (10 km).

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Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 113 out of 725 reviews
Rating 8 - Good. 216 out of 725 reviews
Rating 6 - Okay. 165 out of 725 reviews
Rating 4 - Poor. 125 out of 725 reviews
Rating 2 - Terrible. 106 out of 725 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Room a little small but ok for the two of us being just a couple . An area with lots of restaurants
Stayed 1 night in Jun 2025

8/10 Good

KEVIN

Liked: Cleanliness, amenities
Convenience
Stayed 2 nights in Jun 2025

2/10 Terrible

Corey

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Loud. Only positive is location
Stayed 1 night in Jun 2025

8/10 Good

Laurène

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did the trick for what we needed. The hotel is dated and smells a bit musty (mostly in the hallways) but cleanliness wasn’t an issue. The staff was great, but the breakfast was mediocre. No particular complaints.
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Disliked: Cleanliness
There was some questionable stains. I wish I knew it was a homeless shelter before I booked but nonetheless stay was pretty good.
Stayed 1 night in May 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, amenities, property conditions & facilities
Matress was stained halls smelled like urine.
Stayed 3 nights in Jun 2025

6/10 Okay

Jorge

Disliked: Amenities
it was ok for the price, but it is a place to go just to sleep, beds were confortable, bathroom Ok, breakfast poor, personel courteous
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door was falling of the hinges. When we first opened the door the musty smell was enough to take your breath away. Carpeting was stained.
Stayed 1 night in Jun 2025

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Smelly, bugs, hair in the shower. Bed had stained sheets. Avoid if at all possible
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

THE CARPET IN THE ROOM VERY OLD THE WALK TO THE ROOM WAS VERY LONG
Stayed 3 nights in May 2025

2/10 Terrible

Weedensly

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible everything was baaad
Stayed 2 nights in May 2025

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2025

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
Bathroom door handle falling off Horrible dirty smell Ceiling showing where water had leaked. Just grungy Not worthy of $120
Stayed 1 night in May 2025

2/10 Terrible

maryann

Disliked: Cleanliness, amenities, property conditions & facilities
in need of many repairs- bathroom door was kicked in- handle of door broken off.... red stains on the carpet! It looked like a crime scene... when I told the front desk staff they said they are aware of the problems in the room and didn't even offer to put us in a new room, they just said we wouldn't be charged for it.
Stayed 1 night in May 2025

2/10 Terrible

P

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a hotel on par with Quality Inn reputation of clean, reasonably priced stay. The expedia site and the hotel check in process failed to mention the property was transitioning back from a status of a state-run shelter. At check out I noticed a sign (turned away from view) that stated the in-process state, This was way over pricing for the lack of security, overnight hallway disturbances and unclean state (ie. vomit on the stairwell). Most unsatisfactory as guest who needs accessibility, there was no elevator.
Stayed 4 nights in May 2025

2/10 Terrible

John

Disliked: Staff & service, amenities, property conditions & facilities
The hallways smelled of marijuana getting to the room. At 4:30 the room wasn’t ready. Shower valve wasn’t working properly and I settled for a cold shower. No stopper in the sink made shaving difficult. Mattress was a spring mattress with plastic cover…made sleeping most uncomfortable. It appeared to have full time residents.
Stayed 2 nights in May 2025

2/10 Terrible

Neshmarie

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches lots of people screaming
Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
We booked two rooms. When we first walked in to the first room, there was a spider on the wall, the toilet didn’t flush there was no chair for the desk and no mirror in the bathroom plus a strong smoke odor. When we opened the second room, there was a cockroach on the floor and a cockroach climbing up the wall in the bathroom. They were cockroaches and spiders in both rooms. The mattresses were so dirty and yellow. When we asked the young lady to clean our room, she said she did not speak English, but said “oh my god” under her breath and told us that she didn’t have us under her assignment. I killed at least five cockroaches and two spiders in just 1 of the rooms in our two day stay. They ended up switching us to another room because they could not fix the toilet but let me just say that any room you go in will have cockroaches and bugs. Beware.
Stayed 3 nights in May 2025

10/10 Excellent

Moet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay
Stayed 2 nights in Dec 2022

10/10 Excellent

Bart

Liked: Cleanliness, property conditions & facilities
our Second stay in three years and we absolutely loved it. It was clean and inviting beds were amazing and breakfast was wonderful
Stayed 1 night in Nov 2022

8/10 Good

Hayden

Liked: Cleanliness, staff & service
Always a nice clean stay
Stayed 1 night in Oct 2022

10/10 Excellent

MARK

Liked: Cleanliness, property conditions & facilities
Central location but more importantly the staff here is exceptional.
Stayed 1 night in May 2023

10/10 Excellent

Praseuth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and check in was at ease!
Stayed 1 night in Jan 2023

8/10 Good

Esther

Liked: Cleanliness, staff & service, room comfort

Friendly Trip

The stay was great
Stayed 1 night in Sep 2022

6/10 Okay

Stephen

Disliked: Property conditions & facilities
Good value for the price
Stayed 1 night in May 2023