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"This place is so authentic. It was a true gem of a Japanese experience for our family. We loved everything about it: hospitality, clean rooms, beautiful views, natural spring style onsens… Highly recommend!"

"Overall great experience with the hotel, breakfast was excellent, good variety, staff was helpful with great suggestions of things to see and do, room was clean and well stocked. We would stay here again."

"Restaurant could have provided a wider selection of ala-carte dishes albeit simple dishes like ramen, donburi, burgers, etc instead of restricting ala-carte dishes to be chosen only from the set menu."

"Great location and the owners were just so wonderful. It's an authentic ryokan, which is what we were looking for. It's not "upscale" like a modern Japanese hotel, but that was the opposite of what we were looking for. Owners were so attentive and lovely."

"Our stay at the Ryokan Tsuchi to Ito was nothing short of a dream. The ryokan itself is beautiful with gorgeous details and comfort in every corner. The host, Kimi, went above and beyond to make us feel welcome and cared for, and provided wonderful recommendations as we spent our days exploring Nagano. The food is absolutely exceptional, and you can tell they take great pride in the food they grow and Kimi’s mom is an incredible cook. We will never forget our stay, and enthusiastically recommend...

"It was very easy to access, checking in checking out. I did not realize that it was a self check-in service and there is no staff with booking. This should be made more clear however a very easy affordable and convenient stay for one night."

"Helpful staff, beautiful rooms and baths"

"Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views. "