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"Nice hotel right across the street from the station. Staff are friendly and efficient. Staff can speak english as well. I enjoyed my stay. I would stay with them again if I pass by again. Thank you for your hospitality. "

"All good and friendly staff "

"Stayed here for the Snow Monkey express train. The hotel is super convenient to ride the bus. We lined up about a half hour ahead. The line really builds after that. Decided we "

"Didn’t utilise everything it had to offer but all in all, it’s a cozy hotel, with good staff. Doesn’t have heaps to offer but it forces you to explore and not stay in your room. If there was any complaints, it’s that the room was really warm and you couldn’t change the air con, but nothing opening the window can’t fix."

"Very clean room. Staff were extremely friendly. Lots of help yourself tea bags and other goodies. Laundry room that washed and dried all in one. "

"Very clean, very good. Breakfast is excellent. "

"Clean and very comfortable bed."

"Grateful for the staff. "

"This is an excellent place to stay in Nagano. It’s a short walk from Nagano Station and a short train or bus ride away to most places you’ll want to see. The staff is extremely helpful and friendly, the hotel is quiet, and there are laundry facilities and onsen onsite. Highly recommend!"