Find all hotels by Independent in Chisholm

"Stayed here with my family and overall the property itself is decent, but the experience after checkout was very disappointing. We were charged $500 for carpet cleaning due to a small food stain (blueberries). While I acknowledge the stain occurred, the charge was completely disproportionate. A full carpet steam clean was done by an external contractor at a cost of $500, with no attempt to consider a more reasonable solution like spot cleaning. I raised this professionally and requested a fair review, but the hotel refused to reconsider and closed the matter without any flexibility. Also, during the stay, the room was not properly cleaned on one occasion and we had to raise it. It was improved the next day, but it should not have happened in the first place. Overall, the property is fine, but the way issues are handled — especially charging excessive cleaning fees — is disappointing. Would recommend future guests to be cautious."

"Very clean"

"Super clean, excellent location great food and lots of space in the room, the only issue is parking. Fix that and this would be one of the best places to stay anywhere."

"Great hotel! On site cafe Monte could do better "

"Everything about the stay was great, but unfortunately the bed wasn’t very comfortable, which affected the overall experience."

"Always reliable "

"Everything is good! Great experience over there! Tnx! "

"Clean room, variety of choice in the restaurant "

"Friendly staff, great breakfast "