"Lovely, helpful and considerate staff. Excellent parking. Convenient location for Bank Quay station."

"Charged twice for room. Nobody answered phone or played messages. Big zero for customer care. "

"Good food."

"Lots of onsite parking and hotel adjacent to the pub. Very pleasant staff all round and good selection of beers. Food was good quality and very hot. Breakfast was great and a wide selection to choose from. Our room was ground floor as requested and was nice and warm. Very large bed and whole room and bathroom was excellent. Great value for money and will definitely be back on our next trip to Wigan."

"Check in was smooth and easy, clean, well lit corridors. Room was spacious if a tad dated. Spotlessly clean. Ample Car Parking. Lovely bar area. Restaurant good. Typical Pub Grub that was served piping hot and with a smile from the staff. Would we stay again while visiting family? Absolutely we would!! "