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"Great service. Brilliant drinks in the rooftop bar. Tasty food!"

"When booking through Expedia website, the details that were provided for the stay was Jaffna Heritage Hotel but confirmed details showed Jaffna Heritage Villa. Both managed by same owners and we thought we booked the hotel rather than the Villa. I had already raised this with Expedia but no response!! In future, I will use other booking platforms so that issues raised are resolved promptly. "

"It was a very pleasant stay."

"We had an amazing stay at The Thinnai! The atmosphere is lovely, with natural trees and plants all around, creating a very green and refreshing environment. It really feels like a little oasis, so peaceful and relaxing. Our room was spacious, well-maintained, and air-conditioned made our stay really comfortable. A special mention to the fantastic staff! Dasinta at reception gave us such a warm welcome and was always happy to help with any questions. We also had great service from Dilakshi in the restaurant, who was very friendly and made sure we had everything we needed for a lovely breakfast. All in all, The Thinnai Hotel gave us with a memorable stay, and we’d highly recommend it!"

"24 hours customer service is not good "