Pesona Alam Resort & Spa

Property class: 4

Choose dates to view prices

Located close to Taman Safari Indonesia and Puncak Tea Plantation, Pesona Alam Resort & Spa provides mini golf, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. The on-site restaurant, The Banyan All Day Dining, features international cuisine. Enjoy the gym, as well as activities like archery. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 172
AED 208 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, Mountain View

A hotel room with a bed, a TV mounted on the wall, a balcony with curtains, and a wicker chair.

Deluxe Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Standard

A hotel room with a bed, a TV mounted on the wall, a balcony with curtains, and a wicker chair.

Deluxe Standard

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

A hotel room with a bed, a table with a water bottle and coffee maker, a wicker chair, and a balcony with a view of greenery.

Superior Room

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Villa, 3 Bedrooms

A spacious living area with a staircase, a dining table with chairs, a sofa, and a small table with a lamp.

Deluxe Villa, 3 Bedrooms

  • Garden view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Superior Villa, 1 Bedroom

A hotel room with a neatly made bed, a wooden wardrobe with a robe and slippers, a bedside table with a lamp, and a TV mounted on the wall.

Superior Villa, 1 Bedroom

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Villa, 2 Bedrooms

A modern living room with a flat-screen TV, a wooden coffee table, grey sofas, and a standing floor lamp.

Superior Villa, 2 Bedrooms

  • Garden view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

About the neighborhood

Located in Cisarua, Pesona Alam Resort & Spa is in the mountains. The area's natural beauty can be seen at Gunung Gede Pangrango National Park and popular attractions include Taman Safari Indonesia and Puncak Tea Plantation. Traveling with kids? Consider Cisarua Bogor Tea Garden and Gunung Mas Tea Farm. Be sure not to miss outdoor adventures like horse riding and hiking/biking trails. Visit our Cisarua travel guide
Map
Jalan Taman Safari No. 101, Cisarua, West Java, 16750

What's nearby

  • A person petting a zebra near a stream in a lush green environment.
    Taman Safari Indonesia
    11 min drive - 3.9 km
  • Cisarua Bogor Tea Garden
    8 min drive - 3.2 km
  • Gunung Mas Tea Farm
    9 min drive - 7.7 km
  • Cimory Dairy Land
    9 min drive - 10.5 km
  • Taman Wisata Matahari
    9 min drive - 8.7 km

Getting around

  • Tanjakan Empang Station
    23 min drive
  • Soekarno-Hatta Intl. Airport (CGK)
    120 min drive

Restaurants

  • Cafe Onta
    6 min drive
  • Seruni Restaurant
    12 min walk
  • Restoran Caravan
    5 min drive
  • Restaurant lembur kuring
    13 min walk
  • Club Huis
    5 min walk

About this property

Pesona Alam Resort & Spa

  • Upscale family-friendly hotel near Taman Safari Indonesia
  • Located close to Puncak Tea Plantation, Pesona Alam Resort & Spa provides mini golf, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. The on-site restaurant, The Banyan All Day Dining, features international cuisine. Enjoy the gym, as well as activities like archery. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
  • You'll also find perks like:
    • 3 outdoor pools and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
    • Luggage storage, concierge services, and bicycle parking
  • Room features
  • All 138 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
  • Extra amenities include:
    • Showers, bidets, and free toiletries
    • LCD TVs with cable channels
    • Wardrobes/closets, recycling, and coffee/tea makers

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The price is AED 276
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includes taxes & fees
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Frequently asked questions

Does Pesona Alam Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. The pool is closed seasonally each year from October 19 to October 21.

How much does it cost to stay at Pesona Alam Resort & Spa?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Pesona Alam Resort & Spa on 8 November 2026 start from AED 172, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pesona Alam Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Pesona Alam Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pesona Alam Resort & Spa?

Check-out is at noon.

Where is Pesona Alam Resort & Spa located?

Located in the mountains, this family-friendly hotel is 2.5 mi (4 km) from Taman Safari Indonesia and 8.1 mi (13 km) from Puncak Tea Plantation.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pesona Alam Resort & Spa Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 23 out of 42 reviews
Rating 8 - Good. 11 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

Reviews

Verified review

10/10 Excellent

Liked: Amenities
Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The food (breakfast) is not good but expensive
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Stayed 2 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

never back to this hotel

when i nicely call the front desk and ask for the lamp cause i have to work and the room was too dark, i even using GOOGLE to translate to Indonesian. i did talk to from desk for the 2nd. After waiting for more than 40mins, i call again the 3rd time, the front does not pick up anymore, and i was waiting for more than 10min. one more thing, i book through hotels.com and i pay in local, when i check out, the front desk keep telling me asking for hotels.com for receipt, but when i login the website, the website told me to ask hotel for receipt. what a joke!!!! terrible, never come back anymore.
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
Het verblijf was fijn, maar had meer van het resort verwacht. Had idee dat het iets luxer 4 sterrenhotel was. De kamer en hotel waren op veel plaatsen aan renovatie toe. Het licht en lek in wastafel moesten 2x gerepareerd worden. Het is eigenlijk gewoon veel te duur. Het minste was dat je bij checkin borg moet betalen. Dat heb ik al jaren niet meegemaakt. Helaas ging er een mok kapot. Wilde ze 200.000rp voor hebben, terwijl het hen misschien 20.000 kost. Uiteindelijk heb ik niet hoeven betalen, maar dit moet het management meteen veranderen voor anderen. Niet servicegericht! Er was ook veel wel goed. Het uitzicht was mooi. Bed comfortabel. Ontbijt was lekker. Het personeel was aardig. Het cafe en resaurant clubhuis en lake restaurant waren mooi gelegen in het bos vlakbij. Ps er is een shuttle service naartoe...
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

不是很好

首先是環境的整潔，霉味因為海拔受影響，但是飯店的清潔做的很不好，都仍有果蠅在各個廁所飛行，真的非常不可接受。 沐浴乳也沒有檢查，居然用完了
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star new Hotel in Puncak

Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed. Wanna come back again to try their spa n tea break package Location just side by side with Botanica Santuary Hotel 5*
Stayed 1 night in Apr 2022
Verified review

4/10 Poor

Disliked: Staff & service
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and view and good services
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was amazing

Recommended for all They have nice rooms And clean I think it's best choice in puncak
Stayed 4 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Fantastic short relaxing break in a lovely location
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

タマンサファリの前後に最適です

タマンサファリに非常に近く、なかなか綺麗で景色が良く朝食も美味しく日本人に合うものなので、この値段で渋滞を避けられ非常に良かったです。前泊、後泊にオススメします。Wi-Fiは全く駄目ですが私の部屋ではBOLTが使えました。虫もそんなに気になりません。屋外プールは思ったより小さく冷たいですが、プレイグラウンドのトランポリンなど小さい子供が体を動かすところはあります。そのほか、全体にインドネシア基準で考えたら平均以上といえます。（もちろん、日本基準だとツッコミどころ満載です）私は前泊に使いましたが近すぎて渋滞がなく、あっというまに着いてしまいサファリホテルの駐車場に入れられてしまって、駐車場の出口の渋滞で１時間近くロスしました。。。
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

設備はいいが、サービスが

ヴィラに泊まりました。部屋はきれいで気持ちよく過ごせました。気になった点はバスタブがなかったとこ。ヴィラまでグレードアップしてお金を払っているので、バスタブはあってもいいのではと思いました。 残念な点は、サービス。まず、ルームサービスの担当者が英語がほとんど喋れすインドネシア語で話して下さいという状況。四つ星でこれはどうかと。 次に館内設備を示した部屋に置いてある館内案内が情報不足。もっと館内を探索したくなるような案内にすべき。また、マッサージの価格も改訂前であった。 また、ホテルの名前にSPAと唄っていながら、マッサージは可もなく不可もなくで、その後体に着いたオイルを洗うシャワーがマッサージ部屋に付いておらず、自分の部屋に戻らなければならない。また、SPAと言う割にジャグジーはない。 プンチャックという立地もあると思いますが、サービス頑張って下さい
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great moment

awesome
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place Pesona Alam

Nice place with good service ....
Verified review

6/10 Okay

Disliked: Staff & service, room comfort

Terrible Service but Nice hotel.

The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever. The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Good stuff

When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in puncak

The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel for a getaway.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Door was noisy whenever open and close Hot water not conistance
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with a good view

The location of this resort is good and nearby Taman Safari Indonesia which is the destination we want to go. They offer food and beverages with affordable price. They also have kids playground which is good thing when you travel with two kids.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pelayanan para staff dr awal check in sampai dgn check out sangat memuaskan..tp utk harga makanan terlalu mahal dan rasanya biasa saja...tp secara keseluruhan cukup memuaskan..
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benar2 alam yang mempesona

Keunggulan hotel ini adalah alam & pemandangannya yang indah, sesuai dengan nama hotelnya. Fasilitas hotel bagus, hanya kolam renangnya agak kecil. Kamar bersih & nyaman. Juga ada sepeda gratis utk berkeliling. Menu breakfast perlu ditambah variasinya, misalnya beefbacon utk western breakfast. Pastry nya luar biasa, renyah & harum.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

getaway place

location is amazing, we tried lunch in hotel but quality is not good enough, so many flies, buffet lunch is not vary
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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