iStay Hotel Ciudad Juarez

Property class: 3.5

Choose dates to view prices

At iStay Hotel Ciudad Juarez, you can look forward to shopping on site, laundry facilities, and a gym. The on-site restaurant, Restaurante la Pergola, serves breakfast. In addition to a business center and babysitting, guests can connect to free in-room WiFi.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 236
AED 270 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

A hotel room with a large bed, a nightstand with a lamp, and a view of a balcony with a cityscape.

Standard Room

8.8 out of 10
Excellent
(54 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Room

A hotel room with two beds, each with a headboard, a nightstand with a lamp, and a small drawer.

Standard Double Room

8.2 out of 10
Very good
(39 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, and a couch.

Deluxe Room

9.2 out of 10
Wonderful
(11 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with two beds, each with a headboard, a nightstand with a lamp, and a small drawer.

Deluxe Double Room

7.4 out of 10
Good
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located in Zona Pronaf neighborhood, iStay Hotel Ciudad Juarez is connected to a shopping center. Fort Bliss is a notable landmark, and travelers looking to shop may want to visit Cielo Vista Mall and Sunland Park Mall. Looking to enjoy an event or a game while in town? See what's happening at Sun Bowl Stadium or Estadio 20 de Noviembre. Spend some time exploring the area's activities, including golfing. Visit our Ciudad Juárez travel guide
Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

What's nearby

  • A large, multi-tiered auditorium with rows of seats and a stage.
    Paso del Norte Cultural Center
    14 min walk - 1.2 km
  • Plaza de las Americas
    5 min walk - 0.5 km
  • Emotion Casino
    9 min walk - 0.8 km
  • Ciudad Juárez Art Museum
    10 min walk - 0.9 km
  • Estadio 20 de Noviembre
    12 min walk - 1.0 km

Getting around

  • El Paso Union Depot
    18 min drive
  • El Paso International Airport (ELP)
    25 min drive

Restaurants

  • Sanborns Ciudad Juárez
    2 min walk
  • La Abeja
    8 min walk
  • Crisostomo
    5 min walk
  • Wendy’s
    6 min walk
  • Applebee's
    4 min walk

About this property

iStay Hotel Ciudad Juarez

  • Hotel near Paso del Norte International Bridge
  • At iStay Hotel Ciudad Juarez, you can look forward to shopping on site, laundry facilities, and a gym. The on-site restaurant, Restaurante la Pergola, serves breakfast. In addition to a business center and babysitting, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), free newspapers, and a porter/bellhop
    • A TV in the lobby, a 24-hour front desk, and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 146 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • 40-inch plasma TVs with premium channels
    • Free infant beds, daily housekeeping, and desks

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  • Breakfast included
  • Free airport shuttle
  • Parking included
8.6 out of 10, Excellent, 1,000 reviews
The price is AED 263
AED 294 total
includes taxes & fees
25 Oct - 26 Oct
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Frequently asked questions

Does iStay Hotel Ciudad Juarez have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on 12 November 2026 start from AED 236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is iStay Hotel Ciudad Juarez pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at iStay Hotel Ciudad Juarez?

Check-out is at 1 PM.

Where is iStay Hotel Ciudad Juarez located?

Located in Zona Pronaf, this hotel is within a 10-minute walk of Hospital de la Mujer, Plaza de las Americas, and Emotion Casino. Ciudad Juárez Art Museum and Estadio 20 de Noviembre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

iStay Hotel Ciudad Juarez Reviews

9.0

Wonderful

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1061 out of 1587 reviews
Rating 8 - Good. 280 out of 1587 reviews
Rating 6 - Okay. 132 out of 1587 reviews
Rating 4 - Poor. 57 out of 1587 reviews
Rating 2 - Terrible. 57 out of 1587 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when in Juarez. Get the breakfast it's fresh and good food.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the rooms are nice and staff are nice, always stay here when we go visit
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Location was perfect for my trip
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very friendly staff and very clean hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and smelled nice. The air conditioning worked great. I liked the shower and the smart tv.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The breakfast was good, however doesn't have many options, and doesn't feel like a buffett. Location is great, you have a coffee place next door and a store on the other side that connects to the hotel. The room was very clean, but the one we stayed in was old, mattresses made noise and are in hard need to be replaced. There was no microwave or mini fridge. We only stayed 2 nights, so it wasn't a big deal. It was a good price thru expedia, I wouldn't pay the regular price thru the hotel for this room.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a good time when I stay in the hotel! Is nice clean it has an indoor pool and is connected to Sanbors, It’s a great place to stay when you’re in Ciudad Juárez a great value for your money!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very friendly people
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect during our stay this weekend. The hotel was very clean, the staff was friendly, and we felt very comfortable. We would definitely stay here again. Thank you for a wonderful experience! 😊
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
As expected great stay room was very clean staff very attentive.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very friendly.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and courteous staff. Five stars.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The employees are very nice. Specially a young girl who was at the front desk. I forgot to get her name. She had curly hair and she is pretty tall. She was the nicest, she had great customer service. My kids love to stay in this hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Thank you for everything it was nice to stay in the room I've been staying in this hotel since 2012 that's my favorite hotel thank you very much for everything
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Hotel super clean, room super nice clean, bathroom idk how to describe need more attention, bathroom needs a fresh paint or something
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This friendly and helpful when I checked in. The room was good size and very clean.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Nice location. Nice room with Heat. Hair dryer and iron.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Well, hard to start with however, the place is nice. Well decorated center center in the city pretty good everything around. It was good outside. The problem was their mattresses are over 20 years old spring coming through slouch no comfort, especially if you’re a little bit heavy or not a very small person. It’s not you know it’s not comfortable. They had to change room because like I said the bed is over 20 years old they could do a renovation which I believe is if I had to classified it’s even lower than Motel six as far as the beds are concerned everything else is OK.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, a little dated but a good size room and clean. Appreciate the hard floors (no carpet). Bed was comfortable, sheets and bedding clean, good pillows. Bathroom was a little dated but everything in working order and clean. Didn’t use the pool, was a bit crowded for my liking but the pool area was indoors and appeared clean. Did use the laundry, this was a great perk. I brought my own soap but there’s a vending machine close to purchase snacks or soap for the washer if needed. Underground parking was great- helped keep car secure and cooler than the front lot. Onsite security was nice peace of mind. On the last day found out there was a free shuttle service to downtown or nearby shopping- wish I would’ve known sooner! Great perk! Plan to stay here again next time I visit family. Highly recommend this hotel, way better attention and cleanliness than the lucerna across the street. Not to mention more affordable. Good location with shopping and food nearby.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Not all the room had coffee maker, the hand face towels are too large. It was very noisy at night with people in the hallways. Breakfast was good. Security doesn’t respond upon requests. No exhaust fan in bathroom. Only one card key given. Probably wouldn’t stay again.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

This is my culture to place when I’m in Mexico. Everything was good except their breakfast buffet. The kitchen staff is not courteous. They are not friendly. They I’ll have brown on their faces.
Stayed 15 nights in Dec 2025
Verified review

6/10 Okay

The Room Was Ok, Only Thing Is That Everything Look Old And Worn, Had Problem With The Door Security Pin. It Locked Us Out. Sliding Glass Door Lock Inoperative . Staff Was Very Courteous. I Would Stay There Again.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

It was okay. Expedia promotes it having A/C but we could not turn it on because the whole establishment is at a set temperature so during winter off and rooms were hot. Shower pressure for hot water after is slow. Frustrating. Good customer service and breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay
Stayed 3 nights in Sep 2026