Find all hotels by Best Western in Clarence, NY from AED 377

"When I checked in,it was early and they said room was clean and ready to check in aroubd 2, therefore, checked in. When opened the room, it was NOT clean,sheets were piked ontbe bad, garbage still in the room, it was NOT ready. Then, put me in a room that had NO privacy, windows facing the inside sitting and eating area, as i specifically requested privacy when i check in, this was unacceptable either. So, when got to the THIRD ROOM, there was NO instructions on how to even use the TV, the WiFi information was not correct on the information sheet provided at check in. When I called to ask, the staff made me feel stupid and little andbc of this, didn't even bring up thw WiFi as to not be belittled in their passive aggressive way. I have wanted to stay at this hotel for YEARS, finally had the opportunity, and was a complete and utter DISASTER. Will NEVER stay there again. Should have stayed at a different property."

"It was perfect for a little getaway. Everything seemed clean and the staff was very friendly, even gave us some recommendations for food areas."

"Upon check in to the room, I noticed an ant in the bathroom. The thermostat did not work at all. The closest working ice machine was at least 4 floors away. When trying to eat at the restaurant it took a very long time to be acknowledged and served."

"The floor in our room was very dirty, not well suited for elderly, long walks to the rooms."

"not worth the money, very poor mantained hotel"

"Great breakfast, nice big rooms!"

"Worked well being close to the university."

"Took 35 minutes for a shuttle to get 2 miles from the airport, no call from desk clerk to alert driver. Room lock on door malfunctioning. Urine in the toilet upon entry into the bathroom, obviously left by cleaning staff or never checked. Absolutely disgusting."

"Nice"