Search Chalets in Clarington

"My 2 daughters and I stayed one night, it was the worst experience from the start. After waiting 40 min to check in, we were giving room 101. Immediately upon entering we were hit with a smell of B.O. Every surface in that room was dusty, there were dead flies on the window sill, the bathroom shower had mildew, the mini fridge was dirty, and to top it off there was a metal rod sticking out from under one of the beds that was covered by the bed skirt, which my youngest daughter did not see (no one could) and walked into, cutting her shin. I immediately complained and we were switched rooms and refunded the cost of our stay, which I will say was a nice surprise. The second room, although it was much cleaner was still not what I would consider “clean”. I disinfected everything I could and after wiping down the bathroom counter the disinfectant wipe was black! Unfortunately it gets worse. As my daughters and I were getting ready for bed, I’m undressing, one of my daughters is using the bathroom, a man walked into our room. The front desk had assigned him the same room we were in. This was extremely upsetting and very unsettling, my eldest daughter cried because she felt so scared and uncomfortable being there. The front desk did the bare minimum to handle that situation, to be honest I don’t know what I was expecting because we had already been refunded the stay but there were some HUGE safety concerns here. I did not feel safe. Do not stay here!"

"Excellent "

"Not sure - checked in late"

"Yesterday the weather was terrible. Because of travel advisories to not drive, I could not go to my event. I tried to cancel my booking using chat, and was blocked from chatting. I had to forfeit the fees I paid to reserve. I am not pleased. Chris Ryan"

"Breakfast"

"Pool is still NOT open!???"

"Clean room"

"One of the worst hotels we have ever stayed at. Room keys wernt given to us at check in, the light in the pool room flickered constantly for 3 days, there was a bug carcus on our bed.. coffee whitener was expired..made me sick to my stomach.. night audit maria was very rude to guests and yelling and screaming pointing aggressive manners... they said they would open breakfast up 15 min early for us to help accommodate early check outs, and maria wouldnt even turn the lights on for us!! We were in the dark. I have photos of all and we are very disappointed and disgusted with our stay. "

"I came in just for the night to see a friend and go to a concert. Loved that it was so close to the go station Staff were friendly and helpful. Breakfast was wonderful. "