Search Residences in Cleland Station

"Room was good and Staff were very helpful. Breakfast was of a good standard (Eggs Royale) and coffee was good. Reasonably priced too as we hadn't planned to eat there. Special mention to the night staff when we checked in after 11pm on the wrong day but managed to squeeze us in anyway. It's that sort of service that can be sorely lacking in some of the Chain hotels. Top Marks"

"The hotel was great from the start - reception staff were fantastic - there was an issue at the start and one that you need to be aware of when booking this hotel - just to manage your expectations. We booked through Expedia and the room booking says King Sized Bed - this is not the case - the bed is a UK double or a US Queen. The biggest bed that they have is the US Queen so please be aware of this when booking as you will not get a King Sized bed. That aside the staff sorted this issue by switching us to a twin room - which was fantastic - they dealt with the issue quickly so all good. The room was spotless - really comfy twin beds (decent size - bigger than a UK single. TV and work station were spot on - bathroom and shower were fantastic - quality toiletries and bath sheets. Bar and seating area in the main lobby was very relaxing with decent choice of drinks at reasonable prices - staff were super friendly. Breakfast was amazing - unbelievable choice and really tasty - we will certainly be using the hotel again - (just with the twin beds room) Easy to get to and free parking is a bonus. "

"Clean and comfy room, but let down with breakfast continental options which was very poor. Also wi-fi/internet issues reported and not resolved?"

"Everything perfect, as usual."

"Staff were very nice and got a room upgrade very happy"

"The staff were friendly and approachable. Room was clean and set up as requested. "

"As always, immaculate rooms"

"Really liked the place. The room was super clean and squeaky. Suitable for family."

"Fantastic hotel ,stunning"