Find Shopping Hotels in Cleveland, TN

"Bar food was better than most. They have Starbucks. Room was clean. Plenty of room to maneuver my wheelchair, especially the bathroom. It's the biggest I've seen. Staff was very helpful."

"The sofa in the room was extremely dirty and the bathroom could have been cleaner . The bed was quite comfortable. Lots of choices for breakfast. The lady at the front desk was very pleasant and efficient. Plenty of places to eat nearby. "

"Breakfast was adequate. The room was clean, friendly staff and safe parking "

"Good s"

"I want to say the staff at Douglas Inn and Suites was amazing. We accidentally left a full duffle bag with shoes a phone clothes and money in it. We didnt realize til we got home to Michigan. We are so appreciative to the guest who turned it in and the staff that mailed it!! Thank you so much!! Will be forever grateful!!"

"Do not recommend. Loud. Terrible staff."

"Staff cared very little for the needs of the guest. The AC in our room sounded like a lawn mower. It kept cycling on and off and didn't even cool the room. We reported this to the front desk and got 0 assistance. In addition, our room was never serviced. When we checked in, there was no information provided indicating that our room wouldn't be cleaned. I would highly recommend staying somewhere else. We come to the area several times a year to visit family, but will select another hotel next time. "