Clevelode Vacations

"Staff were so lovely, from check in, bar staff and at check out. A credit to the hotel to have such lovely staff! The room was spotlessly clean, and had everything that we needed, however, windows were tiny and not able to be opened. So slightly disappointing. Overall a good stay, and would d definately return ☺️"

"Very convenient next to Services. It’s a better location if you are travelling north rather than south"

"Lovely room, clean and bright. Food in restaurant exemplary, super breakfast. Great stay."

"We have stayed here 4 times for overnight stops. Everything is lovely and clean, staff, for the most part are pleasant and professional - I say for the most part - on our latest visit, we ordered a wine spritzer and specified soda, not lemonade and a half pint of pepsi. We got a spritzer with lemonade and a full pint of pepsi but it was soon sorted. We have had 4 different rooms out of the 5 that there are, and only one of them was what I would class as too small even for a standard...

"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Lovely stay "

"Breakfast was great, staff were really friendly and helpful"