"This was an horrendous mistake booking at this hotel. The rooms were dirty, furniture stained, toliet on the floor. Hidden fees destination fees 203.00 manager and staff rude"

"The doorman, Alejandro, made us feel like family. Everyone was nice and professional but he was terrific!"

"The construction noise in the lobby was annoying and limited areas where we could sit and relax prior to going out to explore. The staff was generally helpful and friendly, but never got back to us about some request (early checkin, extra towels, etc.)"