"Très mauvaise expérience à l’Hôtel du Commerce à Cluny.
J’ai découvert une punaise de lit vivante sur le lit, près de l’oreiller. J’ai immédiatement pris des photos et vidéos pour preuve.
Lorsque je l’ai signalé à la direction, la réaction a été agressive et accusatrice. On m’a insinué que j’avais mis la punaise moi-même, on m’a parlé d’“arnaque bien rodée”, et menacé d’impliquer un avocat.
Le comble : le gérant s’est permis de me dire que puisque je n’étais pas sortie avant 11h45, “cela n’a...
"Très mauvaise expérience à l’Hôtel du Commerce à Cluny.
J’ai découvert une punaise de lit vivante sur le lit, près de l’oreiller. J’ai immédiatement pris des photos et vidéos pour preuve.
Lorsque je l’ai signalé à la direction, la réaction a été agressive et accusatrice. On m’a insinué que j’avais mis la punaise moi-même, on m’a parlé d’“arnaque bien rodée”, et menacé d’impliquer un avocat.
Le comble : le gérant s’est permis de me dire que puisque je n’étais pas sortie avant 11h45, “cela n’a...
"Nice location for a one night stopover on way to Italy. Staff friendly and helpful. Great value for money.
Large bathroom. Clean bedding and room (kettle and tea/coffee appreciated).
All rooms are around a courtyard where the parking is so all on ground floor.
Little noise from behind the hotel and think it’s near train line, so if you’re a light sleeper be aware of this."
"Nice location for a one night stopover on way to Italy. Staff friendly and helpful. Great value for money.
Large bathroom. Clean bedding and room (kettle and tea/coffee appreciated).
All rooms are around a courtyard where the parking is so all on ground floor.
Little noise from behind the hotel and think it’s near train line, so if you’re a light sleeper be aware of this."
"Stayed two days to visit the Beaujolais region. We had a very large room/suite, the bathroom was enormous!. Two excellent breakfasts and dinners. Parking just across the road very convenient.
"
"Stayed two days to visit the Beaujolais region. We had a very large room/suite, the bathroom was enormous!. Two excellent breakfasts and dinners. Parking just across the road very convenient.
"
"We havexstayed at this hotel quite a few times on the way through France. The room is small but becauseit isnonly for one night this is not a problem.it is clean and the staff are pleasant and helpful. However there always seems to be a niggle with the room. This time the air-conditioning wasn't functioning , the time before the flush on the toilet kept running . I feel the hotel needs a refurbishment."
"We havexstayed at this hotel quite a few times on the way through France. The room is small but becauseit isnonly for one night this is not a problem.it is clean and the staff are pleasant and helpful. However there always seems to be a niggle with the room. This time the air-conditioning wasn't functioning , the time before the flush on the toilet kept running . I feel the hotel needs a refurbishment."
"Lovely breakfast, big and quiet room even though it faced the square, practically on top of the abbey and near the walkable cute city centre, staff very nice and friendly with our quiet dog. "
"Lovely breakfast, big and quiet room even though it faced the square, practically on top of the abbey and near the walkable cute city centre, staff very nice and friendly with our quiet dog. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Église St-Marcel is just one of the places to see in Cluny, so why not enjoy the other things to explore during your travels? Discover the countryside while you're in the area.
You can spend time browsing the exhibits at Musée d'Art et d'Archéologie de Cluny during your travels in Cluny. Make some time to visit the monuments while you're in the area.
The magnificent Cluny Abbey ruins reveal the once-powerful Benedictine monastery where medieval monks shaped European history. Explore the National Stud Farm where prized horses train, then sample local wines at the town's charming cafés.
"A 5 star ibis. Tremendous effort by the staff here to provide a near luxury experience.
Clean, tidy and well maintained.
Communal areas are like a boutique hotel, not a chain.
Large car park with electric chargers.
On a retail park so numerous shopping options on the doorstep. "
"Tout était bien sauf un piège dans la chambre 316 une petite marche non vue par mon épouse qui s’est allongée en trébuchant.
Votre hôtesse d’accueil a oublié de nous rendre notre clef de voiture heureusement ou malheureusement nous avions un double de clef. Nous nous sommes rendu compte après 250 km ! J’attends le retour de mes clés à mon domicile. "
"The hotel was very comfortable with a nice room. We had a separate lounge area, making it very comfortable and easy to relax. Only disappointment was insufficient hot water in the evening to take baths, though plenty in the morning.
Dinner in restaurant was very nice and the breakfast buffet good.
We shall definitely return there."
Best Western Premier Hotel & Spa Les Sept Fontaines
10/10 Excellent
"Repeat stay - again an excellent stopover. Friendly staff, comfortable and immaculate room.
The restaurant is absolutely fantastic here, and the service was very good.
Easy parking and complimentary EV charging was a bonus."