8/10 Good
Chelsea I., Eagle, CO. USA
10 May, 2024
Liked: Cleanliness
A bit misleading, but overall excellent!
Casa Makai is a beautiful property with an incredible ocean/jungle view & very comfortable furnishings. The filtered water system was a treat, allowing us to fill our water bottles and drink directly from the tap, reducing unnecessary plastic waste. It is secured behind a private gate & monitored overnight by an on-sight security guard, (which didn't seem necessary as everyone in town was exceptionally kind and trustworthy). Josefina, the property manager, went above and beyond in every way imaginable for us - from meeting us there for our late evening arrival, to recommending and arranging ATV/dirt-bike rentals and tours. She felt like a friend by the end of our trip, and I hope to see her in the future as one.
One thing in the listing that threw us for a loop however, was the description of having a Washer/Dryer on site. We intentionally booked this home for the last half of our trip, intending to do laundry there. Unfortunately, when we couldn't find the W/D, Josefina informed us that they provided laundry service - for the low price of $30 for the first load, and $20 for every load thereafter. This was even more frustrating once we found the W/D on site, behind a locked door attached to the garage... where we would have been more than happy to do our own laundry, but were required to pay for this "service" instead. Finally, although the open-air concept is nice, some standing fans for the downstairs would go a long way in keeping cool, as it doesn't have AC there.
Chelsea I.
Stayed 5 nights in May 2024