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"Employees were attentive and friendly especially Rafael. They were able to accommodate early check in and it was very much appreciated. "

"This was by far the best resort we’ve ever stayed at. Everyone is super friendly and welcoming. Tony, from TreeTops Grill, always went above and beyond. He was always so kind. Lenny, our housekeeper, always brought a smile to our face with her cute towel decorations. This will be our go to resort! There is so much to explore and do at this resort. "

"Very nice hotel with a friendly staff. "

"The hotel was very clean, the staff was very helpful. The location is great, close to the mall. "

"Felt like we hit it out of the park at the resort. Super laid back and on one of the best and most beautiful beaches on the pacific side. Breakfast was great, bars had fun drinks, pool was spacious and great for the kids… and again, proximity and location to the beach was the highlight. Results were like the pictures and the staff was accommodating and friendly."

"Beautiful expansive property with access to multiple hot springs, a mountain lake and an incredible Arenal view point."

"Our stay was a great one! Stayed a week in June 2025. The staff really made it quite special. Three in particular were the bartenders we met, Bryan and Joaquin in the lobby bar were extremely friendly, kind, and welcoming on our first night and continued the exceptional service during our entire stay. Bryan went above and beyond to make first timers feel welcome to Costa Rica. The third was Yuediel at the pool bar. He was such a blast!!! He would greet people as they came in the area and would give the cheered goodbyes when his shift ended. He connected many guests at the bar in English and Spanish! He was the best atmosphere at the bar. He too, went above and beyond. One day they couldn’t offer a spicy guaro shot (highly recommend) the next day he made sure they were stocked! The property itself is beautiful with spectacular beach access. The food was themed each night, the Italian restaurant was wonderful. The other group of people that also deserve some attention are the entertainment staff. Unfortunately I didn’t get their names but it was two young men and young lady in particular during our stay she had some braids. They came to our table during dinner and invited all the guests to karaoke and man did they bring the lively atmosphere. They encouraged everyone and hyped everyone up when they sang. Highly recommend this resort. It’s my second time and I’ll be returning again!! "

"Great views, great amenities"

"Such a beautiful property! Absolutely loved staying here and experiencing this area of Costa Rica. The room was nice and clean with air conditioning. The property it self was stunning with all the plants and walking to breakfast was peaceful every morning. The included breakfast was delicious! They switch a few things up each day which was nice and even had someone making omelets or waffles. The hot springs are in multiple areas and one has a swim up bar attached which was really relaxing. Did not use the sauna but also saw that on the property. Over all very lovely staying here and everyone was very kind. I would go back!"