Find Hotels with a Pool in Columbia City, IN

"Quiet and comfortable the breakfast was good. The staff was very nice."

"Breakfast was fresh quiet rooms and hot water was good "

"I am extremely disappointed with how management handled a simple billing error during our Mother's Day weekend trip to Fort Wayne. Due to a geographic mix-up, I accidentally double-booked and ended up staying at a different Best Western property in Fort Wayne for my May 8-10 trip. I believed I had cancelled this hotel through Expedia well in advance of my trip. At 5:32AM on May 10th, I contacted this hotel's front desk immediately upon noticing the issue. I had not received a call from this location. The staff was initially helpful, confirming they would cancel the reservation and have the manager call me to process the refund. The young lady I spoke to told me she was able to cancel and their manager would reach out to me to confirm the details of the cancellation. Because I booked via Expedia, Expedia even sent the hotel a formal waiver so the property wouldn't lose any commission fees for authorizing the cancellation. Despite the hotel having this waiver, being the merchant of record (they charged my card directly), and having the full ability to reverse the transaction, the manager completely ghosted me. They never provided the promised call-back and ignored the waiver. It is incredibly bad business to pocket the money for an unused, formally cancelled room when an honest mistake was made—especially when they had the green light from the booking platform to make it right. Read other more reviews for further evidence. If you are looking for a hotel with accountable managem"

"Had to ask for cups which should have already been in the room. The night front desk attendant was helpful and ran around to get those. Shower soap and conditioner were surprisinly good. Shower water pressure was so-so and lacked hot water in the morning. The indoor pool and hot tub area looked nice. Luggage carts sound like a train on the ground floor...upstairs carpet is quieter. Walls are paper thin so keep noise and conversations at a low volume if you want or respect privacy."

"We voluntarily gave up our room to another guest who ordered, but didn’t receive, a handicapped room. Ours happened to be, so we switched. I suspect we were then put in a room that they hadn’t finished remodeling. The hotel was fine, and the main part of our room was OK. But the showerhead was broken, the bathtub spout was stained, the overhead bathroom fan was hanging down as it might fall, there was paint where it shouldn’t be and lack of paint where there should. The elevator was out, and the stairs up to the third floor were really worn badly and dirty. Staff left bags of linens all over the hallways in the morning so you had to work your way through to walk down the hallway. And finally, the chain lock in the room was installed backward, meaning it would be useless if needed, one screw missing with the needed scree and a cordless drill left on the bathroom counter when we arrived. Staff was nice. Breakfast was ok. Price was ok. Probably not returning. "

"Floors in main area, elevator and room not clean. No soap in one bathroom main floor, breakfast was poorly stocked. Only one luggage cart and it was not available. Staff was not present at front desk (main lobby empty). "

"Clean rooms, friendly staff and breakfast was good, hot and plenty available. Could use more variety for breakfast. "

"Every thing was good."

"The breakfast was great. The staff were helpful and friendly. The location was very close to restaurants."