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Comfort Suites Columbus West - Hilliard

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Located in Columbus's shopping district, Comfort Suites Columbus West - Hilliard offers a peaceful retreat. Enjoy the indoor pool, in-room WiFi, and attentive staff. The hotel provides free to-go breakfast and is near Basilica di Saint Agnese and Castle Visconti San Vito.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is AED 327
AED 386 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Map
5547 Keim Cir, Columbus, OH, 43228

What's nearby

  • Spindler Dog Park - 4 min drive - 2.8 km
  • Greater Columbus Convention Center - 10 min drive - 15.8 km
  • Ohio Stadium - 12 min drive - 18.9 km
  • Ohio State University - 13 min drive - 18.6 km
  • Easton Town Center - 22 min drive - 35.5 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Bojangles - ‬2 min drive

About this property

Comfort Suites Columbus West - Hilliard

Hotel in a shopping district
Consider a stay at Comfort Suites Columbus West - Hilliard and take advantage of free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and a 24-hour front desk
  • Free newspapers, a vending machine, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 71 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters, sofa beds, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Best Western Suites
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  • Hot Tub
  • Breakfast included
  • Parking included
8.8 out of 10, Excellent, 1,006 reviews
The price is AED 340
AED 402 total
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Does Comfort Suites Columbus West - Hilliard have a pool?

Yes, this property has an indoor pool.

Is Comfort Suites Columbus West - Hilliard pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Columbus West - Hilliard?

Check-out is at 11 AM.

Where is Comfort Suites Columbus West - Hilliard located?

Situated near the airport, this hotel is 1.8 mi (2.9 km) from Spindler Dog Park and within 6 mi (10 km) of Ten Pin Alley and Hollywood Casino. Westgate Park and Ohio Craft Museum are also within 6 mi (10 km).

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Reviews

Comfort Suites Columbus West - Hilliard Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 460 out of 1001 reviews
Rating 8 - Good. 334 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

Reviews

8/10 Good

Zhane

Liked: Staff & service, property conditions & facilities
staff was very on top of keeping the common area clean
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean Good breakfast Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Wifi was poor and breakfast
Stayed 2 nights in Oct 2025

4/10 Poor

Troy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucked
Stayed 1 night in Oct 2025

6/10 Okay

Shalini

Liked: Cleanliness, staff & service
Pool was not heated
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
People were kind and mindful. Clean room and breakfast was well stocked with a de ent variety.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, comfortable room. The location was good, too, as there were a lot of restaurants in the area and access to I-70 was good.
Stayed 1 night in Jul 2025

6/10 Okay

Sean

The is no direct line from the room to the front counter. I had to go downstairs to schedule an alarm call; however, more importantly, it’s incredibly dangerous not to be able to contact the front desk directly
Stayed 1 night in Nov 2025

2/10 Terrible

Jenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is a bit small, but overall very nice hotel. Kids enjoyed breakfast.
Stayed 2 nights in Jul 2025

6/10 Okay

Heide

Liked: Cleanliness
Was ok for one night. Will pick a newer hotel next time
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, fast check-in, clean room, pretty good breakfast included
Stayed 1 night in Jun 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was mostly carbs, and they didn't have any nondairy options.
Stayed 1 night in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passing Thru

Passing through on our way home. Great stop with comfortable and clean room, good breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Amenities
Close to thruway and food options
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness
Great stay
Stayed 1 night in Mar 2025

6/10 Okay

Zachary L.

Liked: Cleanliness, staff & service
Major construction going on in lobby, rooms older and outdated, AC wasn’t working right. Good hotel for the price, but definitely not perfect.
Stayed 1 night in Aug 2025

8/10 Good

candice

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and good food for breakfast
Stayed 1 night in May 2025

6/10 Okay

Mary

Disliked: Staff & service, amenities, property conditions & facilities
Served its purpose
Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness
Clean and comfy! Perfect for our family overnight!
Stayed 1 night in May 2025

10/10 Excellent

Sheree

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and my room was clean. Breakfast had a good variety, something for everyone.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wife enjoyed the stay and spacious room.

Spent a night stay while driving through. My family enjoyed the pool. Room was spacious. Bed was comfortable. Wife gave it a 5 out of 5.
Stayed 1 night in Jul 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
All was good. Had to report our toilet for barely being secured to the floor. Hopefully they fix. All else great.
Stayed 2 nights in Sep 2025

6/10 Okay

Dick

Room carpeting was old, dirty looking
Stayed 1 night in Sep 2025

2/10 Terrible

Nina

We were given a room with a leak where the toilet didn’t work, then two different rooms that strongly smelled of cigarette smoke. Overall this is a run down and dated property. Staff was nice but couldn’t overcome the poor conditions.
Stayed 1 night in Sep 2025