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Hilton Garden Inn Columbus/Polaris

3.0 star property
Travelers warm themselves by the lobby fireplace after swimming in the indoor pool, enjoying free parking and the on-site gym that makes this hotel feel like home

Choose dates to view prices

Located near Polaris Fashion Place, Hilton Garden Inn Columbus/Polaris welcomes guests with a cozy lobby fireplace and convenient dry cleaning services. Enjoy the indoor pool, free WiFi, on-site gym, and friendly staff that previous guests consistently praise.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
The current price is AED 461
AED 535 total
includes taxes & fees
2 Jun - 3 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 14.00 per person
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Columbus/Polaris have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hilton Garden Inn Columbus/Polaris?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Columbus/Polaris on 2 June 2026 start from AED 461, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Columbus/Polaris pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Columbus/Polaris?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Columbus/Polaris?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Columbus/Polaris located?

Located in Polaris, this hotel is within a 15-minute walk of Magic Mountain Fun Center and Polaris Fashion Place. Topgolf and Sharon Woods Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

Verified

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff Mae was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff members very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, amenities
Very clean room and staff was friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and clean!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sameth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is pretty clean and service was gopd
Stayed 1 night in Oct 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Room was updated and clean—and also included a keurig, microwave, and mini refrigerator. Continental breakfast was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and in a great location
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms, great staff that knew the surrounding area. Overall great stay for the night.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice for the Holidays. Very friendly and helpful staff. Great value and comfortable beds.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and comfortable. The staff was great. We did however feel somewhat unsafe due to people breaking into vehicles every night.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on and off freeway location. Lots of nearby restaurants and shooting. Room is well maintained and staff is helpful.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable. Hotel was close to where I was working.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Charidan

Ants were located in the room but the staff was pleasant
Stayed 2 nights in May 2024
Verified

8/10 Good

Alaina

Liked: Cleanliness, amenities, property conditions & facilities
We actually really liked this hotel! It was super clean, the room was a nice size, and it was quiet! Our only complaint was the breakfast, the restaurant part was kinda pricey and we didn’t get what we asked for when it came out.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice place near great restaurants and shopping and close enough to Columbus to stay but not have the congestion surrounding downtown traffic. I also met some friendly people at the hotel lobby bar while we watched the local sports.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2023
Verified

8/10 Good

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Ms. Mila was very friendly and courteous. She welcomed us warmly and answered our requests swiftly. The hotel was clean and tidy.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice place

Very nice place to stay, very clean, very comfortable. Room was clean and updated. Pool was a welcome amenity even though the hot tub was still being worked on. Having a bar to relax after a long day was well worth it. You did have to pay for breakfast but it was hot and a decent value. i would defiantly stay here again. The location is perfect lots to do and lots of places to eat.
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed the whole weekend which was inconvenient especially for the price of the stay. Staff was amazing though.
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Claire

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
old building, mold in most areas, mildewy smell, no hot water in our first room, ants in our bed, was told breakfast was free but it wasn’t. not a great place to stay. could’ve been much better, but could’ve been worse. staff was helpful.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Keith

Liked: Cleanliness, property conditions & facilities
Other guest were very loud and active all during the night. Also had an issue at check in which was embarrassing. Staff wasn’t very friendly or willing to help until after processing. Room was clean and very nice
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities
Very good location. Did not replace towels or soap or shampoo. (did not find out about the soap until I was in the shower). For the price, these should have been replaced. Otherwise, the room was very clean, and the staff was very friendly and helpful.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Breanna

Disliked: Staff & service, property conditions & facilities

Nice Lobby - very worn out rooms

The hotel itself seemed nice, the lobby was clean and updated. However the rooms are very worn. The computers were down when we were checking in so not only did we have to wait an hour to check in we never got room keys! The front desk staff had to walk us to our room. Then only one elevator was working so it took longer to get to and from our floor. Getting off on our floor the smell was not the best, the carpet was stained and extremely worn out. Our room was missing the sheets and blanket for the pullout sofa. And there were stains on the sofa cushions. The bathroom was ok, but the shower had cracks in the floor and the handle for the water was loose so it wouldn’t stay in place. Overall it was fine for one night, but we won’t be returning until major updates and cleaning is done.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly, the furnishings in the room was woren. The room was smaller than other places I've stayed. Didn't like the fact that I had to pay additional money after I showed up to check in. Took them ten seconds to withdraw from my account but told me it'll be 3 to 5 days to get it back.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
Very comfortable beds!!
Stayed 1 night in Jan 2026