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The Plaza Hotel Columbus at Capitol Square

4.0 star property
Hotel with a restaurant, steps from Ohio Theatre

Choose dates to view prices

The Plaza Hotel Columbus at Capital Square offers comfort and convenience in downtown Columbus. Guests can enjoy breakfast at the Plaza Restaurant, grab coffee at the café, or unwind by the fireplace. The Ohio Statehouse is a short walk away for those interested in local history.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Gym
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, Multiple Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

City Room, Multiple Beds, City View

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for City Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

City Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Roll-in Shower

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, Multiple Beds

Club Room, Multiple Beds | Premium bedding, in-room safe, desk, blackout drapes

Club Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Premium bedding, in-room safe, desk, blackout drapes

Junior Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, City View

Premium bedding, in-room safe, desk, blackout drapes

Junior Room, City View

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room

Premium bedding, in-room safe, desk, blackout drapes

Elite Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room

Premium bedding, in-room safe, desk, blackout drapes

Presidential Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Presidential Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
75 E State St, Columbus, OH, 43215

What's nearby

  • Ohio Statehouse - 1 min walk - 0.1 km
  • Columbus Commons - 2 min walk - 0.2 km
  • Ohio Theatre - 2 min walk - 0.2 km
  • Palace Theatre - 5 min walk - 0.4 km
  • COSI - 10 min walk - 0.8 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 10 min drive

Restaurants

  • ‪Potbelly Sandwich Shop - ‬4 min walk
  • ‪Spaghetti Warehouse - ‬3 min walk
  • ‪Condado Tacos - ‬3 min walk
  • ‪One Line Coffee - ‬3 min walk
  • ‪Parable Coffee - ‬4 min walk

About this property

The Plaza Hotel Columbus at Capitol Square

Hotel near Ohio Theatre
Located close to Ohio Statehouse and Columbus Commons, The Plaza Hotel Columbus at Capitol Square provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, Plaza Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), express check-out, and express check-in
  • A gift shop, an elevator, and multilingual staff
  • A computer station, luggage storage, and a banquet hall
Room features
All 403 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • On-request microwaves, coffee/tea makers, and heating

Similar properties

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The Capital Suites Hotel
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (16,686 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus

Frequently asked questions

Is The Plaza Hotel Columbus at Capitol Square pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at The Plaza Hotel Columbus at Capitol Square?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Plaza Hotel Columbus at Capitol Square?

Check-out is at noon.

Where is The Plaza Hotel Columbus at Capitol Square located?

Located in Downtown Columbus, this hotel is steps from Ohio Theatre, Columbus Commons, and Ohio Statehouse. Palace Theatre and COSI are also within 15 minutes.

Have a question?

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The Plaza Hotel Columbus at Capitol Square Reviews

Reviews

5.8
Rating 10 - Excellent. 9 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 16 out of 56 reviews
Rating 2 - Terrible. 12 out of 56 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Gareth

Liked: Cleanliness, property conditions & facilities
We appreciated the customer service. The new owner was a lovely man. Our room's heat did not work so they gave us a new room and a bag of some snacks and drinks.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a decent place with very minimal staff and extra facilities. Worth the price, not extravagant or fancy. Great valet service.
Stayed 1 night in Sep 2025

2/10 Terrible

Ken

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel had no heat all 3 days, no extra blankets in the room, no refrigerator, a broken coffee machine, and filthy bathroom and shower
Stayed 3 nights in Oct 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ohio Theatre!
Stayed 1 night in Jul 2025

8/10 Good

Ender

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed was very old and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior customer service

The front desk staff was truly helpful when I arrived and had misbooked on the website. The experience was positive. The hotel itself was very nice and clean.
Stayed 1 night in Jul 2025

4/10 Poor

Brett

Liked: Cleanliness
Disliked: Property conditions & facilities
The heat in room 617 did not work. We had the thermostat at 80 and the unit blew cool air. The room never got above 64°. The shower ran cold and the bathroom sink faucet leaked. The room was nicely decorated and clean… but we were very disappointed in how cold it was. My wife was very uncomfortable all evening.
Stayed 1 night in Nov 2025

6/10 Okay

Donna

Disliked: Staff & service, amenities, property conditions & facilities
The ice machine on the floor did not work. There was no option for coffee or breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel itself is clean. Our room had issues with the toliet not flushing properly, and the bathroom door could not be closed all the way or you get locked inside. Our television was jumpy on the screen, but that stopped after 10 minutes or so. This might seem a bit petty, but the bathroom supplies weren't stocked. The location of the breakfast area was not clearly marked. People have complained about the valet service, we had no issues with that. The staff were extremely friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
The staff was very arrogant and not helpful Because of this I will not stay at another plaza hotel . The valet who left us sitting in her vehicle for over an hour to the check-in to the ladies who serve you the breakfast, very arrogant. I would not suggest this hotel to anyone.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is old and run down. nothing worked. no hot water in shower, television did not work, amenities were embarrassing.
Stayed 3 nights in Aug 2025

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO A/C tv’s didn’t work Very old and tired hotle
Stayed 2 nights in Aug 2025

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing, we didn't stay due to roaches
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very outdated. Room did not have any modern technology to charge phones or laptops. No usb ports on lamps or at desk. No alarm clock. Was clean but just very inconvenient to not have a usb to charge with. Water in shower was like warm at best during prime showering time in AM. Valet was called from room which was front desk staff who was to relay the message. Car was no where to be found after least 20 minutes. Breakfast was great, fresh fruit & nice staff.
Stayed 2 nights in Oct 2025

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean, but nothing worked. The tv didn’t work, the phones didn’t work. The water was hot. They had no food but salad and soup at the restaurant. No room service. Valet was never around so it took a long time to leave and pick up car.
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean. The couch has burn holes in it. The bathroom toilet wouldn't flush and the view was the trees in front of the hotel. I don't recommend this hotel. We only stayed the one night out of five nights.
Stayed 2 nights in Aug 2025

4/10 Poor

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ac and everything it’s old
Stayed 4 nights in Jul 2025

2/10 Terrible

Christine

I was really excited to see the building and room but could not stay. The a/c was out and it was HoT. We had to call family to pick us up. Thank god they were available. Very disappointing
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac didn’t work for 1 day. A bit un comfortable . Room were dated. A bit musty smell. Had cold water for one day for showers.
Stayed 5 nights in Jul 2025

4/10 Poor

April

Disliked: Property conditions & facilities
No AC, no tv signal, no phone service.
Stayed 1 night in Jul 2025

4/10 Poor

April

Disliked: Staff & service, property conditions & facilities
No AC even after we moved rooms, no tv reception and phone did not work.
Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and not helpful at all They put us in multiple rooms and each room had no AC so after the third one I left and had to get another hotel room somewhere else with AC Which cost me even more money I won’t get back and I do want a refund working on that with Expedia at the moment and the rooms are not luxury at all tiles falling off on the ground and not cleaned very well at all. The restaurant there did have a good burger though I’ll atleast give them that much.
Stayed 2 nights in Jul 2025

4/10 Poor

KELLIE

Disliked: Amenities, property conditions & facilities
Good location. Very friendly staff. We arrived on a hot summer day and room was 80 degrees. Maintenance came right away and claimed they fixed it, but room remained very hot. Staff was very accommodating to help us move rooms, but the second room was not much better. The entire facility is very outdated and the rooms are not the cleanest. Rooms smelled stale and stuffy like they had been closed up for a long time. Furnishings and carpet are very outdated and not super clean. We picked it because it is cheap and now we know why. We will not likely go back.
Stayed 1 night in Jul 2025

4/10 Poor

Shelly

They told us the air would be back on shortly. I had received an email at 9 AM that morning saying it was broke. And we could cancel but the problem was I didn’t get the email till 11 PM so he already knew the air was not coming back on. There was no hand soap in the bathroom and the TV had no sound.
Stayed 1 night in Jul 2025