"Helpful and easy "

"The room was very clean. I appreciated the amenities also"

"Great"

"Convenient location, clean room, good breakfast. Staff pleasant and willing to help with any questions. Will definitely continue to stay here when visiting in Springfield."

"it was a wonderful day and it's a beautiful hotel. The only problem I had with it was every single time I try to reach someone at the desk. It immediately went to a hangup sound so I didn't like that because I couldn't order room service or anything with the phone."

"Eggs were cold and the bread was hard. "

"The staff was extraordinary. I’ve rented 10 rooms in the last month on business and this was probably the cleanest room I’ve had. I am really satisfied, checking in and checking out was so fast and easy for me even though I am disabled. They were very nice anything that I needed they had immediately."

"Very comfortable and quiet room. The gentleman at the front desk was very helpful and efficient. "