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The Mallard Hotel

2.0 star property
Hotel in Copperhill with free breakfast

Choose dates to view prices

Photo gallery for The Mallard Hotel

BBQ/picnic area
Premium bedding, down comforters, memory foam beds
Exterior
Game room
Game room
In the heart of the mountains, The Mallard Hotel offers a cozy retreat with a firepit and outdoor entertainment area. Enjoy free to-go breakfast, in-room WiFi, laundry facilities, barbecue grills and billiards/pool table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning
  • Parking included
The current price is AED 273
AED 308 total
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Double Queen Deluxe

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Premium bedding, down comforters, memory foam beds

King Room

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Premium bedding, down comforters, memory foam beds

King Suite

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly-Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Pet Friendly-Double Queen Deluxe

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly-King room

Premium bedding, down comforters, memory foam beds

Pet Friendly-King room

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
178 Five Points Dr, Copperhill, TN, 37317

What's nearby

  • Ocoee Adventure Center - 5 min drive - 5.4 km
  • Ocoee River - 7 min drive - 5.7 km
  • Toccoa River Adventures - 7 min drive - 7.9 km
  • Mercier Orchards - 21 min drive - 23.9 km
  • Blue Ridge Scenic Railway - 24 min drive - 28.0 km

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪The Waterfront Bar - ‬5 min drive
  • ‪Hardee's - ‬6 min walk
  • ‪Rod’s Rockin Rolls - ‬9 min walk
  • ‪Subway - ‬6 min drive

About this property

The Mallard Hotel

Hotel in the mountains
Free to-go breakfast, a firepit, and laundry facilities are just a few of the amenities provided at The Mallard Hotel. Free in-room WiFi, with speed of 25+ Mbps, and an outdoor entertainment area are available to all guests.
Additional perks include:
  • Free self parking
  • A TV in the lobby, smoke-free premises, and a billiards/pool table
  • Outdoor furniture, a vending machine, and charcoal grills
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix, Hulu, and streaming services
  • Private yards, kitchenettes, and mini fridges

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  • Free WiFi
  • Air conditioning
  • Parking available
8.0 out of 10, Very Good, 1,050 reviews
The price is AED 404
AED 475 total
includes taxes & fees
17 Nov - 18 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

Frequently asked questions

Is The Mallard Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at The Mallard Hotel?

As of 31 October 2025, prices found for a 1-night stay for 2 adults at The Mallard Hotel on 18 November 2025 start from $81.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Mallard Hotel?

Self parking is free at this property.

What time is check-in at The Mallard Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Mallard Hotel?

Check-out is at 11:00 AM.

Where is The Mallard Hotel located?

Situated in the mountains, this hotel is 0.3 mi (0.5 km) from East Polk Public Library and within 3 mi (5 km) of Ocoee River and Ocoee Adventure Center. Raft One and Toccoa River Adventures are also within 6 mi (10 km).

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The Mallard Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 102 reviews
Rating 8 - Good. 18 out of 102 reviews
Rating 6 - Okay. 19 out of 102 reviews
Rating 4 - Poor. 12 out of 102 reviews
Rating 2 - Terrible. 8 out of 102 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Contactless check-in was easy, communication efficient throughout, property clean and very close to the activity we were heading to the following day.
Stayed 1 night in Sep 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an outdoor adventure weekend, it was PERFECT!
Stayed 2 nights in Sep 2025

4/10 Poor

Kelly

Disliked: Cleanliness, amenities, property conditions & facilities
Needs mold removal. It could have just been our room yet we all returned home sick from the mold in our room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tamra

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice. The grab and go breakfast isn’t much and if you don’t get there really early, the workers staying there take most of it. They were quick to answer text messages as no one is actually on site. We will definitely stay there again.
Stayed 3 nights in Sep 2025

4/10 Poor

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Key pad for entrance don’t work. Staff on site not able to help - had to call a number for assistance. TV didn’t work. No hot water.
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute clean room, comfy bed, shower could be cleaner but we are happy
Stayed 1 night in Jul 2025

10/10 Excellent

Eriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star. Amazing room and nice game room!
Stayed 4 nights in Jul 2025

6/10 Okay

Maribel

Disliked: Amenities
The room was nice but the breakfast was terrible
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Very good location for a one night stay on a longer drive. The hotel itself has been updated and the rooms are nice generally. The bed was incredibly comfortable and the building has a beautiful view of the mountains. Will definitely stay here again if we are in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well exceeded our expectations
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Eriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place. I have no idea why it has only 2 stars. I would stay again. Amazing Rooms and very clean
Stayed 2 nights in Jan 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
This was a nice, clean and comfy! We enjoyed the fire pit area. The bed was very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
The sink in the room was stopped up so we could not use the sink. Nobody was on site. The room smelled like smoke when I first got there.
Stayed 2 nights in May 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

TRACIE

Liked: Staff & service, property conditions & facilities, room comfort

Will stay again

Room was great. But outside if hotel needs some tender loving care. Key code would not work after several attempts customer service got us another room. Bed was comfy and room was clean
Stayed 1 night in Dec 2024

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a great experience.

The room was very nice. the room was very clean. However there were no creamers in the room. Do not fall for the free breakfast. It was a joke. Few honeybuns few chocolate muffins and no coffee cups or creamer again. Also You have to pay for the ice so make sure you bring in cash with you and coins.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of "motel" looking on the outside, but dont judge a book by its cover!! The room was super clean and cozy and had everything we needed! Highly highly recommend. We'll definitely be staying again if we're around the area.
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort

Pro's & Con's

Pros: Convenient location, friendly staff, comfortable beds, newer amenities in rooms, recently remodeled. Cons: Not a real breakfast, more like a few packaged snacks, walls are thin, television service/wi-fi was poor, low signal.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Judge a book by its cover

Don’t judge a book by its cover this hotel is quite nice they have been renovating the rooms and the staff is awesome the lady who takes care of everything her name is Dee not sure of the spelling but she is awesome help us with many things. Thanks
Stayed 1 night in May 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, property conditions & facilities
We took one look at the room and the hotel and decided not to stay. It looked unsafe, not very clean and lobby wasn't finished. No one was on property to help us so we forfeited our money and left. The pictures on the internet made it look much nicer than it is.
Stayed 1 night in Oct 2024

4/10 Poor

PETER

Disliked: Staff & service
I had problems with the TV and called . Never able to view according to her instructions. Screen would show technical difficulties, plus It would freeze up when we made a selection. Poor loading on Sunday morning. Never able to view anything Sunday mirning
Stayed 2 nights in Sep 2024

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

Disappointed big time, it looked and was nothing like the listing on hotels.com. Room had a horrible smell due to swamp cooler ac unit. TV Remote broken also. Just very disappointing and it was located in a remote area of town, with no front desk and self-check in made the whole experience even more sketchy. Felt like an abandoned motel 6, that they slapped some new paint on to reopen for business. Would like a refund.
Stayed 1 night in Mar 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the photos deceive you, this place is horrible. The customer service is even worse. They have attempted to update the property but whoever was doing the work must be 12 years old from the looks of it. The outside of the property is horrible and looks like a pay by the hour establishment. Bathtub in the room was disgusting along with the towels and washcloths they gave you to use. The towels I use on my car are better than the things they give you to use. Tv didn’t work and we called to get help and were told that someone would call us back but never heard a word from anyone. The cleaning people tried to come in before checkout and then an hour after checkout we received a call asking if we were extending our stay because the maid was unable to get in our room. TERRIBLE customer service. Overall disgusting hotel that I would never recommend to anyone.
Stayed 1 night in Aug 2024

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

We had a horrible experience at this “hotel”. Not because we had horrible customer service, because everything was virtual so no human interaction. The issue was the overall condition of the room and building. First, there was no strike plate on the door, so the door did not close tight. There was a significant gap between the door and the floor making it easy for insects and whatever else to get in. This was evident by all the dead bugs that were on the floor. Second, the window treatments were partially falling down on one side. Because there wasn’t a window shade along with the curtains, tons of light came through. There was a light outside our window that was on all night, so it felt like it was day time all night long. I think I got maybe 3 hours of sleep. Third, the bed was extremely uncomfortable. It felt like it had no support. Fourth, the toilet was not secured to the floor. Not safe at all. Fifth, the outside was extremely dilapidated. The stairs are crumbling, the one elevator was not working and there were exposed power lines hanging from the ceiling outside. Sixth, 25 cents for ice, really? I have never seen an ice “vending” machine before. The only upside was the decor in the room, but that was overshadowed by all the other things. Don’t trust the photos on their site. This place is a s**thole. I should have left and demanded a refund as soon as I got there, but I was exhausted after driving 3 hours.
Stayed 1 night in May 2024