Sentido Apollo Palace and Waterslides

Property class: 5 and above

Choose dates to view prices

A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Sentido Apollo Palace and Waterslides. Treat yourself to a body wrap, a sports massage, or a body treatment at Olea Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the gym, as well as activities like basketball and volleyball. In addition to mini golf and a garden, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is AED 730
AED 895 total
includes taxes & fees
2 Oct - 3 Oct

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double Room

A hotel room with a bed, a chair, a table, and a TV.

Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Junior Suite

A hotel room with a large bed, a desk, a TV, and a balcony with curtains.

Junior Suite

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

A double bed with a blue and white patterned bedspread, two bedside tables with lamps, and a window with a view of greenery.

Family Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room

A hotel room with a large bed, bedside tables, a desk with chairs, and a view of the outdoor area.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, a small table, and a view of the outdoors.

Deluxe Double Room

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Private Pool

A pool area with a lounge chair, a table, and a dining set.

Deluxe Double Room, Private Pool

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Deluxe Family Suite

A hotel room with a bed, a desk, a television, and a view of the outdoors.

Deluxe Family Suite

  • Mountain view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Junior Suite

A hotel room with a large bed, a desk, a chair, and a television.

Deluxe Junior Suite

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite, Private Pool

A hotel room with a large bed, a sofa, a small table with a book, and a view of a pool and greenery outside.

Deluxe Junior Suite, Private Pool

  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Family Suite, Private Pool

A pool area with a lounge chair and a table, surrounded by greenery and buildings.

Deluxe Family Suite, Private Pool

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Aquapark)

A hotel room with a bed, a desk with a computer, a TV, and a bedside table with a phone.

Superior Room (Aquapark)

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

About the neighborhood

Located in Corfu, Sentido Apollo Palace and Waterslides is near the beach. While the natural beauty of Agios Gordios Beach and Kavos Beach can be enjoyed by anyone, those looking for an activity can check out Port of Corfu. Visit our Corfu travel guide
Map
Messonghi Beach 35, Corfu, Corfu Island, 490 80

What's nearby

  • A coastal town with a beach, a mountain, and a clear blue sea.
    Agios Gordios Beach
    26 min drive - 18.6 km
  • A waterfront promenade with buildings, a pier, and a cruise ship in the distance.
    Port of Corfu
    37 min drive - 25.6 km
  • Mesoggi Beach
    3 min walk - 0.3 km
  • Moraitika Beach
    12 min walk - 1.0 km
  • Ancient Roman Baths
    4 min drive - 3.0 km

Getting around

  • Ioannis Kapodistrias Airport (CFU)
    43 min drive

Restaurants

  • Pergola Bar
    18 min walk
  • Beach Bar
    18 min walk
  • Rooftop Bar
    7 min drive
  • Ulysses Restaurant
    19 min walk
  • Apollo Palace pool bar
    1 min walk

About this property

Sentido Apollo Palace and Waterslides

  • Luxury family-friendly hotel
  • A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Sentido Apollo Palace and Waterslides. Indulge in a body wrap, a sports massage, and a body treatment at Olea Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the gym, as well as activities like basketball and volleyball. Free in-room WiFi is available to all guests, along with mini golf and a garden.
  • You'll also enjoy perks such as:
    • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking
    • A roundtrip airport shuttle (surcharge), concierge services, and a front-desk safe
    • A reception hall, a billiards/pool table, and a porter/bellhop
  • Room features
  • All 348 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
  • Extra amenities include:
    • Rainfall showers, free toiletries, and hair dryers
    • 32-inch LED TVs with premium channels
    • Furnished balconies or patios, wardrobes/closets, and refrigerators

All inclusive details

  • All-inclusive room rates at Sentido Apollo Palace and Waterslides are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and select beverages included

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility

More

  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 15 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 120 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0829K015A0394800

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Sentido Apollo Palace and Waterslides have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 10:00 AM–7:00 PM.

How much does it cost to stay at Sentido Apollo Palace and Waterslides?

As of 18 September 2026, prices found for a 1-night stay for 2 adults at Sentido Apollo Palace and Waterslides on 2 October 2026 start from AED 730, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sentido Apollo Palace and Waterslides pet-friendly?

Yes, Sentido Apollo Palace and Waterslides allows dogs (limit 1 total) with a maximum weight of up to 15 lbs per pet.

How much is parking?

Self parking is free at this property.

What time is check-in at Sentido Apollo Palace and Waterslides?

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. Late check-in is available during limited hours.

What time is check-out at Sentido Apollo Palace and Waterslides?

Check-out is at 11:00 AM.

Does Sentido Apollo Palace and Waterslides provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per room applies.

Are there all-inclusive benefits at Sentido Apollo Palace and Waterslides?

Some rate plans available at this hotel are all-inclusive.

Where is Sentido Apollo Palace and Waterslides located?

This family-friendly Corfu hotel is located near the beach, within a 5-minute walk of Ionian Sea and Mesoggi Beach. Moraitika Beach and Ancient Roman Baths are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sentido Apollo Palace and Waterslides Reviews

8.6

Excellent

8.2

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 74 out of 151 reviews
Rating 8 - Good. 54 out of 151 reviews
Rating 6 - Okay. 11 out of 151 reviews
Rating 4 - Poor. 7 out of 151 reviews
Rating 2 - Terrible. 5 out of 151 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The room with the private pool is a game changer. Food and facilities were very good.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect stay for a family with young children, allowing even the parents to relax in a nice environment. :)
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well maintained, clean and well run place. It is a busy resort and what they do, they do very well. It's a bit of a free for all at meal times and the bars are the usual slap a drink in front of you, but it’s an all inclusive and that should be expected. The staff are very friendly and helpful at all times. The rooms are kept immaculately. I would say for all of the all inclusive holidays I’ve had in Europe this is the best. For a place that has so many guests they manage a level of luxury that I haven’t experienced before in a resort like this. Whoever manages this place is doing an extraordinary job. This place is a perfect example of how these sorts of resorts should be run. I would absolutely recommend coming here if you have a young family. Apart from the very small things I mentioned earlier, and even then, I really don’t think they can do much better. Bravo Sentido Apollo Palace!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, fantastic facilities
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel with my son and we had a wonderful experience. The staff were very welcoming and provided excellent customer service throughout our stay. Our room was beautiful, modern, and exceptionally clean. The food was delicious, and the kids’ club was amazing, my son absolutely loved it and wanted to go back all the time. He thoroughly enjoyed the many activities available, especially the mini golf, waterslides, and other entertainment designed for children. The hotel created a truly memorable experience for us. I would definitely recommend it, particularly for families with children. It offers the perfect balance of fun for kids and relaxation for adults, with excellent facilities for everyone to enjoy. We look forward to returning in the future. Thank you to all the staff for making our stay so special.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and wish we'd had a few more days. The kids loved the pool, waterslides, beach and other amenities. The food was good, and the staff was helpful. We would recommend a visit!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel area was really nice with many plants, old olive trees etc. Pools were big enough for different kind of activities. It was easy to come by car. But also easy to walk to the beach, markets and nearest restaurants.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very pleasant relaxed atmosphere. Wide range of food and drinks. A little entertainment. 3 pools including water slides.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Apollo Palace on half board basis. The food was delicious, plenty to choose from and always fresh. We found all the staff friendly and very helpful, not that we had any issues. The hotel grounds are well kept and the room was a nice size and clean. The hotel is in a great location for the local shops and restaurants.The back of the hotel leads to the beach and the boats which you can book many different trips on. We thoroughly enjoyed our stay and would highly recommend The Apollo Palace.
Stayed 12 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort. Lounge and reception area very fresh and modern. Three different pool area; main pool with relaxing music, second with activities, three waterslides nearby for bigger sliders and little waterpark for little ones. Third poolarea is for adults only. Had deluxe room with patio terrace, very good quality in room, clean, modern, comfortable beds, good air-condition. Highly recommend to reserve this type of room. Beach is walking distance from resort, but not so nice to spend time there. Could reserve this hotel once again.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely perfect for our kids - they were obsessed with the pools, playground was great (when it was cool enough to use), ac was strong when we needed to retreat from the heatwave that happened during our stay. I didn’t realise how big the place was until we went to the dining hall but it is all spaced out well that when you’re in your apartment you don’t feel like you’re in a massive complex. Food options were pretty good too but we also ate out lots as so many good local options. Mesongi town and beach was also a big hit with everything in walking distance.
Stayed 6 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly service and all inclusive

A nice hotel with very friendly service. We changed rooms because the first room did not meet our requirements and smelled like it had water damage. The second room was a very good family room with two bathrooms and toilets. The hotel has a charming garden with roses. The all-inclusive dining had many options to suit every taste, and the food was mostly of high quality. The hotel's beach is not the best for very young children, but there is also a sandy beach nearby. The value for money is good. I can warmly recommend it.
Stayed 7 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the food and drinks with the all inclusive package, it really was above my expectations. Pools are good and kids loved the slides. Evening entertainment not to my taste but people seemed to enjoy it. Some staff better than others, a few resting b*tch faced bar staff but overall not too bad. The one thing that did annoy me was our 2 bedroomed apartment only had curtains in one bedroom. I asked for a second set but for some reason the hotel couldn't find anything on the first night. I had to chase the hotel on the second day. They did arrive, but for a 5 star hotel I would expect this is something they should have done. Some finishing in the rooms were poor and not consistent with what I would expect from a 5 star hotel.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 6-day stay with our family, and every single detail exceeded our expectations. What stood out the most was the extraordinary attention and care from the entire staff. They made us feel so welcome and looked after us brilliantly throughout the entire week. Impeccably clean, wonderful amenities, and world-class service. Highly recommended for families!
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. We could not book into the a la carte retaurants as they were all fully booked during our stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay food and drinks were great. 3 lovely pools, restaurant in side and so much to do. We had the best time.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Pools not heated in May so it’s freezing and basically impossible for the kids to spend any real time in the pool. There is no beach or water views from the property so you could basically be anywhere.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming was great and good breakfast buffet
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new lobby, bar and pool area with the sophisticated tasteful restaurant that is located close to the lobby and right at the pool area are the highlight of the hotel. New renovated rooms are 5 star like and no complains about anything. Staff was exceptional friendly to insure a perfect stay
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel but has recently been renovated so the rooms and public areas are in excellent condition. We were all-inclusive and the meals and drinks were varied and very good. Overall, couldn't really fault anything with hotel.
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Really nice hotel and nice staff. Cleaness could be improved.
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay

Nice enough for a family stay. The kids really enjoyed it! Busy at meal times, as can be expected. There was a nice variety of choices. We much preferred the pool area on the kids world section, it was rather unkempt on the other side. The evening entertainment was good. The grassy areas need more attention to keep them neat.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a friendly, hard working staff whose goal was to make it’s guests stay enjoyable. The food was very good with lots of variety and themed evenings such as seafood night. The bungalows were comfortable with great air conditioning and the pools were numerous to fit groups with children as well as having an adults only pool. They even had seating for dining in an adults only area. We traveled with a child with disabilities and found the resort very accessible. There is a small beach within a 5 minute walk as well as a couple of small stores for food and souvenirs. There are also a few good local restaurants close by. This town is quaint and quiet and the resort was comfortable and generous with food and drink. If I were to say anything slightly negative it would be that the umbrellas and chairs near the children’s pool area could use some updating. Overall, a wonderful resort with fabulous staff.
Stayed 7 nights in Jul 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel wasnt the worst however, it is not a 5* hotel. It didnt give the 'luxurious' feel a 5 star hotel should. Although there were a few restaurants around, the location wasnt the greatest. It felt as though I was in the middle of India. Just a couple things I wish I knew before I booked. - reception was underwhelming, just a marble reception room with ikea like sofas - The food wasnt great - i literally ate pasta and chips everyday (twice a day) - It is not the cleanest hotel - around the pool bars etc - The pools are TOO cold to even enjoy a swim (your body literally hurts when standing in there). - Our room was not cleaned for a couple days. Nevertheless, we had one of the newest rooms so couldnt fault this and the staff were very friendly.
Stayed 5 nights in Oct 2022
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
The hotel itself is in a lovely location near the beach, pool areas are nice and waterslides are great for the kids. The animation team and bar staff are lovely and do a great job. Unfortunately the food is awful. I have stayed in several all inclusives before and this did not match up. For a 10 night stay, we had breakfast about 3 times and ate out for dinner about 6 times. They could really do with themed nights or live cooking stations. Same food every day and really strange options. No cold meat available at lunch so you can't even make sandwiches. Cleaniness of toilets by the Blue Bar and Snack Bar is awful. They are absolutely filthy, constant pool of water in them. Also for the whole time I was there, there was no soap available to wash your hands in there. Staff from ice cream stand and bar are using these toilets too and obviously cannot wash their hands properly. The management walk around all day giving orders but seem to have no interest in feedback or helping their staff. Not a great impression overall from management, could do better.
Stayed 10 nights in Jun 2023