I booked a three-night stay over the Fourth of July weekend for my family of eight. We stopped at HEB before arriving and spent several hundred dollars on groceries, planning to cook and have BBQs throughout the weekend.The next morning, we discovered that the refrigerator was not working. All of the ice in the freezer had melted, and our milk and other dairy products had already spoiled. There was a sign on the refrigerator stating that it could take up to 24 hours to cool. I don't understand why a refrigerator would be turned off before guests arrive, especially when check-in isn't until 4:00 p.m. It seems like it should be fully cooled and ready for use before new guests check in.When my husband pulled the refrigerator out to make sure it was plugged in correctly, several cockroaches scattered from behind it. That was extremely concerning, especially since we had so much food with us.I contacted maintenance, and they came out the same day. The maintenance technician explained that the drain hose was badly clogged, that it was an ongoing issue, and that the refrigerator would most likely need to be replaced. The only solution offered was a small mini fridge. Unfortunately, a mini fridge was nowhere near adequate for over 700 worth of groceries, and it also arrived dirty. As a result, we lost money from spoiled groceries, including milk and other refrigerated items, and had to purchase additional coolers just to try to save the rest of our food. We also had the ongoin