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"The staff were very friendly and helpful, the receptionist had booked guests in a million times and was very efficient. The young waitress who served me was originally from Kent and l recognised her accent from coming from where l used to live. My room 101 was a nice location, full view of the Scotch Corner roundabout and could see the snow and when it was clear so l could get on my way to continue my journey to Scotland. It really is in a fantastic location. Breakfast was good the chef made the best porridge in the North East so he tells me. "

"It was clean and tidy warm staff where very interactive "

"Staff were excellent. Room and bathroom very clean. Food in the restaurant was good. Breakfast different but very good."

"The room was so restful and had every amenity needed. The staff were lovely and so helpful. A great stay. "

"Staff are great and hotel is lovely and clean "

"Clean, warm and comfortable "

"We travel to appleby castle as often as possibly we luv the company of sally and her staff. It will be a shame for the castle to be sold its so relaxing and the staff are down to earth which is what we like as a group. "

"Great staff"

"everything was outstanding "