Find all hotels by Independent in Cottondale, AL

"Upon checking in late night no one was there i found the person cleaning the lobby and asked him if there is a receptionist. He found the receptionist and not to mention he seemed very strange. We were very tired it was past midnight, and i asked the receptionist if there is water bottles in the room and he said he cant guarantee this and isn't sure. He gave really strange response, and strange looks he was very odd. The man in the morning in the front was pleasant however.night staff Very unprofessional, not to mention hair on the bed like a mans hair randomly. Wouldnt recommend this place. "

"Clean rooms"

"Stayed here on several occasions when visiting our daughter. Always clean and very friendly staff!!"

"Great"

"This was a horrible experience. After checking in, we walked into our room, and the first thing that i do is check if the bedding has been changed and it’s clean. To my surprise when i undid the cover a rose petal fell out, the sheets had several stains and dark smudges all over!!!! I immediately contacted the front desk to voice my concerns about the bedding not being changed after the previous guests, the lady at the front desk than informed me that if i want i can come pick up some clean sheets and change them myself!! We checked out immediately, we didn’t even stay for 5 minutes! Filthy place and unhelpful staff!!!"

"It had a damp smell to the room that stayed even after disinfecting the room!"

"I love this hotel! The room was spacious and clean. It offered everything I needed. Also excellent location, complimentary water and great breakfast. I will definitely return."

"Very clean/ friendly "

"Bugs flying in somehow."