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"Our first room had plenty of problems, the shower didn’t provide the option for the rainfall only the hand held, the temperature in the shower kept fluctuating from hot to cold, the safe was defective, the sliding door leading to the balcony wasn’t opening and closing properly. The concierge was very pleasant and helpful, even assisting my family to change to another room. Overall experience was top notch. "

"I really liked the property it was close to main street in Playa del Carmen and still very quiet and peaceful. "

"Very nice place and staff"

"The apartment was well designed and had everything that we needed. The location was nice, close to many restaurants and the beach. We enjoyed chilling at the rooftop pool."

"The room was attractive, clean, comfortable, the reception was always staffed, we made in room and also walked to coffee and a yummy taco restaurant. We would visit again if we get the chance!"