Find Resorts & Hotels with Spas in Cracoe

"Overall, a lovely hotel with good amenities and we enjoyed a comfortable stay. The carpet in our room had some noticable stains/marks."

"In need of a refurbishment, hotel is very tired looking and not very clean. The skirting boards were thick of dust, the wardrobe smelt foisty when opened. The bathroom was very poor quality and looked like it had seen better days. The food was ok but very overpriced for the quality, £20 for fish and chips, which were on a par with Wetherspoons!!! Will not return. One good thing was the staff, they were very polite, welcoming and friendly"

"This is a lovely hotel the only thing that let it down was the evening meal . Every night choices on the menu weren’t available. We stayed 5 nights and the evening meals were disappointing. We asked to speak to the chef and were told that all the meals came in frozen except the steak and didn’t resemble a rump steak it was shaped like a jenga brick and grossly we were offer gravy which we had to pay extra for and it only came with a few chips and rocket with a sprinkle of Parmesan cheese. Very disappointing I expected better from a Hilton hotel who we have stayed with before and never been disappointed "

"Aging building, top two floors roped off and out of use! Breakfast tables badly chipped brown plastic veneer from the 1950s. Only one of the 4 lights in my room actually worked! Staff were pleasant. "

"Harrogate is a beautiful town with lots of nice shops. "

"The welcome was good. Booked parking and was told which bay was ours for the night. Executive room was huge, needing updating but clean. Bed was super hard pillows thin so didn't sleep too well. Informed the receptionist on check out but she only wished us a safe journey home. No mention of the poor sleep. The executive breakfast was superb, a mixture of continental and cooked. The gentleman looking after us really lovely and efficient, thank you. Can't comment on the bar as we didn't use it, but 2 coach parties were making use of itm "

"Nice staff rooms need a make over"

" We had to be moved as room smelt strongly of smoke"

"Standards seems to have gone down, quite a lot of dust around. The lift still being out of commission is a problem and doesn't seem to have been mentioned on the description. I believe this is a long term problem as the staff indicated that "spare parts" were no longer available. Very young staff and hit and miss service. Good position though."