"I stayed for a night in early August. Had an evening meal for which there was no ‘service’ charge added. I stayed again at the end of August & had an evening meal only this time there was a ‘service’ charge of 10% added. I challenged this only to be told “it is on the menu”. It was not ‘on the menu’. The charge was returned but why was it there to start with & nothing to alert you to what I was later told was a discretionary payment! The receptionist on each visit was fantastic. The restaurant...

"It is a cosy but dated establishment with its quirks and you don’t expect everything to be perfect. However, I think it’s time to do some updating to bring it back to its former glory. The food was good and catered well to our children. The swimming pool changing rooms were disgusting and the whole fitness facility needs a good clean. We enjoyed our stay but probably won’t go back."