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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property
Modern retreat in the business district offers American cuisine at Three Oaks Lodge, a welcoming fireplace, and an indoor pool for relaxation

Choose dates to view prices

Holiday Inn Chicago NW Crystal Lk Conv Ctr is in the business district. Enjoy American dishes at Three Oaks Lodge, unwind by the cozy lobby fireplace, or refresh in the indoor pool. The helpful staff can direct guests to nearby attractions.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 367
AED 415 total
includes taxes & fees
28 May - 29 May

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG on 28 May 2026 start from AED 367, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG located?

Situated in the business district, this hotel is within 1 mi (2 km) of Three Oaks Recreation Area and Regal Crystal Lake Showplace. Revolution Patient Portal and North Wall Rock Climbing are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff, and rooms were decent and clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient, check-in and check-out easy. Breakfast buffet was yummy. Just wish they had coffee available in the lobby all the time and wish the restaurant/bar opened before 5. Beds/rooms were very comfortable, and the staff was wonderful about accommodating our requests (our friends' too).
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was Amazing!! The Room was beautiful. We had breakfast at the restaurant and it was WONDERFUL. We did not use the pool this time but its always been spot on clean, warm and stocked with towels
Stayed 1 night in Feb 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Room was well maintained. Very comfortable bed and pillows. Staff were friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dulyer Catalina

Liked: Amenities
Nice place to stay, the pool is warm.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Omarh

Liked: Cleanliness, staff & service, amenities
Clean room, fast check in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nhia

Liked: Cleanliness, property conditions & facilities
Staff was very accommodating and the hotel was very clean, The lobby was decorated for the holidays and it was absolutely beautiful!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caroline Fuentinegra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love the hotel and the bed is so comfy.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
My room was so clean everyone is cery nice hotel lobby extremely clean bartender was amazing and funny very attentive to his guest sweet man
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Clean room and great experience and staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable and the staff was very friendly.
Breakfast view
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Bed was very comfortable. Staff was helpful. Great coffee. Overall a pleasant stay! Will return.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, but did show signs of wear and tear the staff friendly and kept up with cleanliness. We have stayed at this Holiday Inn twice and would gladly do it again. The food was good.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful! We loved the lobby, pool and restaurant and housekeeping was perfect. Special shout-out to Lynette in the restaurant! She was fabulous - attentive, personable and saw to it that all our needs were met. Excellent stay!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and helpful. Breakfast is great! We love staying here!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Place to Stay

The renovation of this property is outstanding making the hotel look like new construction. Room layout is thoughtful, staff is knowledgeable and kind, pool facility is marvelous, the restaurant food and service are excellent.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steaven

Liked: Cleanliness, property conditions & facilities
The room was clean, no isues checking in.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast check in and great location
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

I have stayed at this hotel several times and am always satisfied. The customer service is top-notch, the bar stays open late, and the rooms are clean and comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good space for family gatherings
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay Breakfast was great!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, great breakfast
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Divino

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, clean facility and friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and are always happy to be there. Staff is wonderful and rooms are always clean!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great place good food
Stayed 2 nights in May 2024