Hôtel de l'île provides a genuine retreat with its garden setting and on-site restaurant. Guests stay connected with WiFi while enjoying the quiet atmosphere. The multilingual staff helps travelers navigate their island experience with ease.
Check-in start time: 2:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 8.80 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is Hôtel de l'île pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hôtel de l'île?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hôtel de l'île on 22 May 2026 start from AED 377, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hôtel de l'île?
Check-in start time: 2:00 PM; Check-in end time: 10 PM.
What time is check-out at Hôtel de l'île?
Check-out is at 11:00 AM.
Where is Hôtel de l'île located?
Situated in Custines, this hotel is 2 mi (3.3 km) from Lorraine Regional Natural Park and within 9 mi (15 km) of Parc Nautique et Loisirs FROUARD and Kart'In. House of Jean Prouvé and Cour Administrative d'Appel are also within 9 mi (15 km).
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
5.8
Location
7.8
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 5 out of 33 reviews
10 - Excellent
5
Rating 8 - Good. 15 out of 33 reviews
8 - Good
15
Rating 6 - Okay. 7 out of 33 reviews
6 - Okay
7
Rating 4 - Poor. 6 out of 33 reviews
4 - Poor
6
Rating 2 - Terrible. 0 out of 33 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Erik
7 October 2024
Liked: Cleanliness, staff & service, room comfort
Fantastisk service
Selv om restauranten var lukket, lavede de en dejlig anretning til os. Fantanstisk service.
Selon la confirmation de ma réservation notre arrivée était possible à partir de 14heures le samedi. A notre arrivée nous avons constaté que l’accueil n’était assuré qu’avant 14 h ou après 17h30!! Il nous a fallu appeler pour qu’une personne vienne. Celle-ci nous a dit que nous avions de la chance qu’elle soit chez elle en raison du mauvais temps.
Janine
Stayed 1 night in Feb 2020
Verified
8/10 Good
Verified traveler
7 July 2019
Liked: Cleanliness, staff & service
Vriendelijke bediening, ontbijt was niet wat ik er van verwachte.
L'hôtel possède un excellent restaurant mais l'état de la chambre n° 220 que j'ai occupée avec mon épouse était plutôt sale (moquette pleine de taches) et la chambre gagnerait à être rafraîchie. De plus le double lit est trop juste pour 2 personnes et un lit un peu plus large devrait y être installé. La salle de bain aussi devrait être rafraîchie et une paroi vitrée ou un rideau de douche serait bienvenu.. Par contre aussi bien le personnel de l'hôtel que celui du restaurant sont souriants, accueillants et serviables.
The hotel is located in a very scenic part of France. The staff are friendly. The rooms are very dated. The smell from the toilet is very strong which I assume is due to the water. I had to leave the window open the whole time I was in the room just to make it acceptable. Carpet was stained or bleached. bed was a little lumpy. Good WIFI. breakfast ok, but not a great selection. No drinks or vending machines availble.
Verified traveler
Verified
8/10 Good
Chris
6 August 2017
Liked: Cleanliness, staff & service
Gastvrij hotel
Voor 5e jaar op rij boeken we dit hotel als tussenstop voor onze vakantie,leuk simpel maar net hotel met goede bedden en vriendelijk personeel en niet duur
Chris
Stayed 1 night in Aug 2017
Verified
6/10 Okay
Sonia
9 June 2017
Disliked: Property conditions & facilities
Je ne recommande pas
L'accueil n'a pas été très chaleureux, une fois installé dans notre chambre une personne est entré dans même frapper en croyant qu'il n'y avait personne. Quand nous sommes rentré de notre soirée, notre carte n'ouvrait plus là porte. Une personne à du se déplacer. La chambre n'était pas terrible même très vieillot avec beaucoup d'humidité dans la salle de bain. Bref pas une bonne expérience pour ma part.
Sonia
Stayed 1 night in Jun 2017
Verified
6/10 Okay
sylvie
26 February 2017
Liked: Cleanliness, staff & service, room comfort
Hôtel très accessible.
L'accueil a été très agréable, le service aussi. Seul conseil à donner aux hôteliers, raffraichissez vos salles de bain et changer le style vieillissant de la chambre. Attention aux odeurs de fosse septique dans les communs et dans la chambre, c'est difficilement supportable.