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Isana Hotel Dalat

3.0 star property
Hotel with a 24-hour front desk, a short walk to Da Lat Market

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Photo gallery for Isana Hotel Dalat

Exterior
In-room safe, desk, free WiFi
Interior detail
Lobby
Shower, free toiletries, hair dryer, slippers

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room 4 Pax

In-room safe, desk, free WiFi

Superior Twin Room 4 Pax

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, desk, free WiFi

Superior Double Room, 1 Double Bed

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room 3 Pax

In-room safe, desk, free WiFi

Superior Twin Room 3 Pax

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Double Room, 1 Double Bed

Room amenity

Basic Double Room, 1 Double Bed

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
41-43 Truong Cong Dinh, Ward 1, Da Lat, Lam Dong

What's nearby

  • Da Lat Market - 5 min walk - 0.5 km
  • Crazy House - 14 min walk - 1.2 km
  • Lam Vien Square - 18 min walk - 1.6 km
  • Xuan Huong Lake - 2 min drive - 2.3 km
  • Dalat Flower Gardens - 3 min drive - 3.0 km

Getting around

  • Da Lat Station - 3 min drive
  • Da Lat (DLI-Lien Khuong) - 23 min drive

Restaurants

  • ‪Primavera - ‬1 min walk
  • ‪Sữa đậu nành Hoa Sữa - ‬1 min walk
  • ‪Aussie Burger - ‬1 min walk
  • ‪Quán Hen - Bánh Ướt Lòng Gà, Bánh Mì Xíu Mại & Sữa Đậu Nành - ‬1 min walk
  • ‪Goc Ha Thanh restaurant - ‬1 min walk

About this property

Isana Hotel Dalat

Hotel near Da Lat Market
Isana Hotel Dalat provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), concierge services, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms at Isana Hotel Dalat have amenities such as free WiFi and safes, in addition to free bottled water and room service.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Isana Hotel Dalat City
Isana Dalat City
Isana
Isana Hotel Dalat Hotel
Isana Hotel Dalat Da Lat
Isana Hotel Dalat Hotel Da Lat

Frequently asked questions

Is Isana Hotel Dalat pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Isana Hotel Dalat?

Check-in start time: 2 PM; Check-in end time: 3 AM.

What time is check-out at Isana Hotel Dalat?

Check-out is at 11:30 AM.

Does Isana Hotel Dalat provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 300000 per vehicle applies.

Where is Isana Hotel Dalat located?

Situated in Da Lat, this hotel is within a 15-minute walk of Da Lat Market, Cathedral of Da Lat, and Linh Son Pagoda. Domaine de Marie Church and Lam Vien Square are also within 1 mi (2 km).

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Isana Hotel Dalat Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 26 reviews
Rating 8 - Good. 12 out of 26 reviews
Rating 6 - Okay. 7 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10

Stayed 2 nights in Apr 2021

2/10

The bathroom smelled so bad, we had to keep its door closed at all times. Asked to switch to another room, and was told no other room available. This was during the low season (August), we barely saw any other guest besides us. Receptionist girl was playing on her phone for a good several minutes while we waited for her to lead us to our room, dead tired from a long bus trip. Do yourself a favor and don't stay here, don't make the same mistakes we did! There are plenty other hotels in the vicinity that are in the same price range.
Stayed 2 nights in Aug 2019

2/10

Horrible customer service. The woman at the front desk was fine when we checked in, but as soon as our stay ended, she did not even bother to attempt to be courteous, seeing how we are no longer of any value to her. After we checked out, we asked if we could use the restroom while waiting for our bus to arrive, this was what she said, and I quote "We don't have any restroom here!" This was after she ignored us until she could no longer because we kept trying to get her attention. We literally stood in front of the counter and she was sitting behind it, we kept saying "excuse me" multiple times to her and receiving no response whatsoever. That was not all. We rented a couple motorbikes from her. The gas tanks on them were empty when we received the bikes. Not a problem, we thought, maybe the previous customers were inconsiderate and didn't at least fill up a couple liters of gas or something. After we returned the bikes, we made sure to leave them with a quarter tank full of gas. Guess what we caught her doing? We went up to our rooms to prepare for check-out. When we came down, we saw her hastily removing a gas pump from the bikes. The woman was trying to siphon off the extra gas that we left in there for the next customers. It wasn't until then we realized that the bikes we received were not empty for no reason. She probably did this to every single one that she got back that had any gas left in it. Needless to say, we'd never stay there again.
Stayed 2 nights in Aug 2019

6/10

Room was advertised as a normal mid range hotel, but when I checked in, I was told I had booked a small room with no window ! After refusing that I was given the room i would have expected for the price paid. Yourselves and the hotel should be clear about NOT having a window ! Without knocking someone unlocked my room door and tried to enter at 8-30am while i was still in the room. Suprisingly !
Stayed 5 nights in Jan 2019

6/10

エアコンがない。 入口の段差が大きくベビーカーの移動が不便

4/10

Rather disappointing, room was horrible, service was disgusting! Accused me of breaking the toilet intentionally
This review was submitted before 2018 and has not been verified.

8/10

I stayed at this hotel once before and found it very good. The service is still good there. This time, the room they put my wife and I in, had a bad odour. We let the receptionist know and that afternoon she moved us to a better room. Great service. Thanks for the stay. We really enjoyed it. And it was lovely to be able to park our motorbike under the hotel, securely. If I was to mention the only downside to the stay, it would be the cleaning staff who clean the rooms each day. They threw away my toothbrush for some reason. And they didn’t leave an additional toilet paper roll there for our 3 day stay. On two separate days we had to ask for more. Perhaps you could speak to your cleaning staff to rectify this small issue. Thanks again.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

They booked us into a room with no windows while we had booked one with windows. They then upgraded us to the penthouse with balcony to their credit. Great location however staff could be friendlier
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10

달랏 여행중 숙박에 대해 고민 하다가 들어간곳이였는데 기대치 보다는 많이 미흡했지만 나름 가성비대비 하면 괞찮은 곳이였네요
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10

-Insalubrité des toilettes à l’arrivée (poil et urine apparente) et chambre mal nettoyé (long cheveux sur les serviettes et au sol). -Pas de bureau (seulement une table) et pas de frigo (alors qu’ils étaient mentionnés). -Pas d'évacuation d'humidité dans la salle de bain. -Fenêtre donnant sur le couloir à l'intérieur de l'hôtel et accessible par tout le monde. -Salon de coiffure au rdc qui donne directement sur la chambre. On entend le bruit du sèche cheveux jusqu’à 21h30 et les odeurs des produits sont insupportables. -Aucune isolation sonore. -Ménage censé être fait le matin et qui n’est toujours pas fait l’après midi (passé 15h) alors que ça a été demandé plusieurs fois dans la journée.
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10

Tot
This review was submitted before 2018 and has not been verified.

8/10

1st time and last time
This review was submitted before 2018 and has not been verified.

10/10

Das Hotel liegt sehr zentral fast am Marktplatz und mein Zimmer im 5. Stock war trotzdem sehr ruhig. Ich hatte einen großen Balkon und hübsche Sicht über die Stadt. WLAN war schnell und das Hotelpersonal stets freundlich. Nur Frühstück gibt's keins. Noch nicht mal einen Frühstücksraum. Aber Bäcker gibt's am Marktplatz und Cafés gegenüber und nebenan.
This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

8/10

The hotel room has good European style. Big window gave room a lot of light.
This review was submitted before 2018 and has not been verified.

8/10

Das Hotel war sauber und das Personal recht freundlich. Die Nähe zum Nachtmarkt war top. Würde ich immer weiter empfehlen.
This review was submitted before 2018 and has not been verified.

8/10

Hotel was fine. Nothing special and nothing bad. I would stay again and recommend you do too.
This review was submitted before 2018 and has not been verified.

8/10

Hipster Area of Dalat
This review was submitted before 2018 and has not been verified.

6/10

Hotel was ok, within walking distance to night market and lake. Room was small compared to other hotels we stayed at from Hanoi to Saigon and cities in between. I noticed bugs on the bed so for this reason I don't recommend it.
This review was submitted before 2018 and has not been verified.

10/10

พนักงานบริการดี ใกล้night market บริเวณโรงเเรมเงียบสงบ
This review was submitted before 2018 and has not been verified.

8/10

We were lucky enough to come when breakfast was being served. The breakfast had a lot of variety and very good. Unfortunately, it was only for a limitied time. The hotel is too far to comfortably walk to the market though with the uphills and downhills. It would be nice if the room had air conditioning even though Dalat is one of the cooler places in Vietnam. If this place had breakfast all the time I would definitely stay here again, but I would opt for a closer place since it does not.
This review was submitted before 2018 and has not been verified.

6/10

房間很大，但是隔音效果不夠好。感覺是有理髮店改造的旅館，稱不上是酒店服務。
This review was submitted before 2018 and has not been verified.

8/10

Very large room but it was over a hairdressers, which was part of the hotel. I didn't like the smell of hair products which was present during working hours. Very few services available in hotel.
This review was submitted before 2018 and has not been verified.

8/10

Trung Tam Da Lat. Restaurants, coffee shop near by
This review was submitted before 2018 and has not been verified.

8/10

För priser vi betalade så fick vi ett fint rum! Absolut. Dock var det hemskt att det inte fanns air condition ellet fläkt. Eftersom det regnade mycket under vår tid i da lat så var rummet väldigt fuktigt. Det var det enda negativa. Annars super bra personal!