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"Absolutely fantastic. Great staff and great outside infinity pools "

"It was a lovely building and location was great, food was good and most of the staff was great"

"Great location, staff, and rooms "

"Clean and tidy hotel, very warm welcome at front reception. Lovely to be handed a proper door key rather than a digital keycard. Swimming pool small but clean and warm temperature and the hot tub was delightful. Great access to local pedestrianised shopping area."

"We have been to the Lakes Hotel & Spa a few times & we always have an amazing stay. The staff are always polite & welcoming, a special thank you to Mark (concierge) he was very helpful! Our room was spotless & had a beautiful view over the lake. The spa was very nice as always, but it was slightly cold on the first day of our visit, the spa had been closed throughout the day for maintenance so possibly couldn’t be helped. Thank you for a wonderful stay!"

"Clean and comfortable "

"The food was fantastic and really good quality. Staff were very courteous. Rooms lovely with good housekeeping. Location was brilliant "

"Yes we were very happy with our stay. Everything was clean. Breakfast was great."

"It was difficult to find the hotel parking as we arrived at night, but OK once we got our bearings. The hotel room is huge, but looking a bit tired. I loved that I could have a bath, as this facility is missing in so many hotels now! Our room was on the street front so it was noisy from traffic, despite double glazing. The beds were very comfortable though and there was a good supply of tea, coffee etc but no teaspoons!"