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"Amazing staff. Very helpful. Everyone was so welcoming and nice. They would always greet you with a smile. For me it was time well spent. The free shuttle service to the Mall Road was cherry on the cake. "

"My stay in the Hyatt Centric was great. Hotel is situated at a very convenient place surrounded by greenery all around. Our check in was so smooth. We were briefed about all the facilities in the hotel at the reception. Room was nice, neat and clean and view of the rose garden was very good. Food in the restaurant was very good and the service was superb. Aayush in the restaurant was extremely helpful and he took care of us every day. He provided s outstanding service and made us feel at home. He is very professional and knows his business very well. He went all out to help us. "

"Best place to stay in Shimla."

"It's a good value."

"Excellent"

"Front desk girl could be more professional and polite. If they ask for “2nd ID”, it means another id of same person and not the other person. Could have simply asked for ID of other guest and not try to show arrogance."

"Beautiful views, excellent food and very good service by all"

"Second stay here. Very spacious, excellent service. Enjoyed the private pool. "

"Staffs were great- excellent communication, prompt and competent. They really nailed customer service. The property was great with many facilities like pool table, archery range, live music and rooftop cafe. They can improve on selection of drinks (not many choices). One thing they should immediately pay attention to and rectify is safety. The outdoor area had glass boundary wall with steel hand rails. The bolts were missing and the and the rails looked unsafe. Guests should never touch them on lean on them. "