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"Excellent customer service, location is very close to shopping and terminal, breakfast is a plus."

"Access from Akita station is great! No need to get out. Free breakfast"

"Everything was perfect. Not a lot of places to eat, but a couple of nice spots were excellent. "

"It's a nice hotel, room was spacious and the bed was very comfortable. Staff were polite, friendly, and helpful. "

"All ok ,new hotel ,good location staff are friendly, excellent service and breakfast, we are satisfied "

"All staff were so kind. "

"Great management."

"It was a amazing stay!"

"Room was small but functional for one person and one can easily open a large suitcase on the floor which is not possible for most of the business hotels in Japan. Despite being on the first floor (floor 2) there was no sound from outside (a car park), no sound from any neighbours. The onsen was a major highlight open throughout afternoon, night and early morning so one can avoid the crowds. I will definitely stay here again if I return to Akita."