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"Amazing! An obscure shophouse like inn but full of character and good vibes. Hana is so pleasant and helpful, giving us so much information about where to visit and good restaurants. It is walking distance to the boat pier where the sun moon lake is."

"Good"

"We like this hotel very new with good service "

"A nice hotel across the Palace Museum. Highly recommended."

"以前就住過了，這次再回來住，還是很滿意，非常棒，會再回訪"

"The hotel location is very near the subway station. Room is very clean and spacious. The staff are very friendly and helpful."

"Nice hotel conditions and spacious room"

"the hotel's tea-themed lobby and tranquil setting appealing, and the check-in was efficient. However, they noted a contrast in friendliness between front office staff and service attendants, specifically praising a tall male staff member with glasses. The room lacked hanging space, had limited amenities (2 biscuits, 2 tea bags, no coffee), a malfunctioning automated toilet, and non-functional Netflix. The centrally controlled AC had only an on/off setting, the bed was too firm, and the pillows too soft, leading to sleepless nights. Morning noise from housekeeping was also an issue. Breakfast tasted good, with commendable noodle and dumpling options, but the dining room's aesthetic was disliked. The small, glass-enclosed fitness center had outdated cardio machines, no AC, towels, or water. The visually appealing pool had restricted hours, and the guest was dissatisfied with a late afternoon incident where a staff member impolitely asked them to leave or pay NTD300 without prior notification. While the hotel exterior was well-maintained, some outdoor furniture and lighting were in disrepair and posed safety concerns."

"Good location to stay for going to the palace museum."