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I was absolutely amazed when I arrived. I came in super late like after midnight to avoid traveling in a bad storm. I thought I could grab my stuff and get to the lobby but it started raining when I was walking through the parking lot. A lady on the night staff was running toward me with an umbrella! And she was apologetic she didn't make it to me on time -- I don't think I've ever seen care like that for a late night arrival. Super thankful and impressed.

My husband and I stayed here for 4 nights to visit family. We had our little dog with us and were given a bottom room close to the side door for our convenience. We also explained that we would have our daughter and her 2 kids with us for a few of the nights, so that we could all spend time together. We were told that it would be no problem at all, and were not charged any more for them to stay...not even for our "4 legged' child. The whole staff, including the maids were so friendly and...

outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading.

The property is very nice and in a great area. Everyone of the staff members was top notch friendly!

Perfect location! The Bistro was wonderful as well!

Great value for a solid property.

This property was easy to access from the highway on our roadtrip. Very clean. We loved that there was no carpet in the rooms. Equals no stink! Our first time staying in a Tru and we will be back!

We liked staying there and would stay there again.

Very clean, friendly staff

This is the first time I've stayed in a cabin and I was truly fascinated with this cabin. I highly recommend it. I'm sure I'll be back soon.

We loved our first time ever in a B&B. My husbands comment was, “It’s like staying with house elves, you never see them but the work always gets done.” We will be staying at the Kalamazoo House in the future!

Excellent location by Lake Michigan. But though updated room, some refinishing of doors was yet to be done.

The room, lobby, and pool were all extremely clean. The staff was phenomenal. The bartender was warm, polite, and went above and beyond. We ordered a few drinks, he did a great job. We swam in the pool later in the evening and the bartender noticed us, and brought my small daughter out a brownie, just because. It absolutely made her night and made her fell very special. Can’t recommend any higher.

This was such a unique experience and was most of the most beautiful hotels I've enjoyed. The location (just steps away from charming downtown St. Joe, MI and Lake Michigan) is wonderful, and the historical significance was so special. The Speakeasy was so much fun on a Saturday night and the drinks were DELICIOUS. The continental breakfast was tasty and fresh and very convenient. Could not gush more about what a special place this is!

We are a family of 6 (including 4 children under 6!) visiting friends in Kalamazoo. After searching through a bunch of places, this was the one that we decided on. And boy, am I glad we did!! The suite was very spacious, had two separate bedrooms and two attached baths. The hotel was clean with a friendly staff. The breakfast buffet was adequately stocked with a great selection (including waffles!!). I think the best compliment that I can give is that I'm planning on staying there next time...