Find Family Hotels in Deeside

"Room (342) was lovely - Nice and spacious. Staff, in general were pleasant. Unfortunately one member of staff in particular didn't have the best of attitudes. Breakfast was nice enough. Although, it was served in a relatively small area so was very crowded during busier times. Highlight was definitely the steam room. Have to say the pool was nice, as was the sauna, it was just a weird shape which reduced the capacity. Amazing location - very central. Would stay again."

"The breakfast was nice and fresh. The room was a king size and spacious but the bin in toilet wasn’t emptied and the blinds mark and ceiling in shower room had mold speckles. Beds and lining was comfortable and clean. "

"We had booked what we thought was a higher end hotel, well we paid a higher price for our twin room. The first room we were given was room 116 and was tiny, the window started about 7 feet up and so had no view or air in the room. The bed frames were frayed and very dated. The walls and very high ceiling looked like it had previous damp. We were moved to another room 516, equally small but had a window to let some air in as it was so hot. All facilities were basic and tired. The breakfast was mass presumed, for a hotel this size there could have been fresh coffee, not out of machine. There was plenty of choice but all very basic, cheap ingredients and the cooked breakfast was obviously massed cooked and lacked the finish to make it a good breakfast (over fried hash browns, dry sausage and black pudding, weird half fried half poached egg) The grand lounge was indeed grand, the wine in the bar was good value £24 for a bottle of NZ Sauvignon. It felt to me like a very budget hotel with high ceilings and a few chandeliers. I would not recommend here which is a shame as this could be an excellent hotel. "

"Didn't have breakfast "

"Best hotel in England"

"Great location, great staff, would highly recommend. "

"The staffs are"

"I just wanted to share my appreciation to both staff manager and hotels.com colleagues for listening to my request for a bath and due to me going through the worst 2 weeks of my life, tackling landlords and letting agency’s with countless housing incidents and not having support. This upgrade on the suite room really left me so overwhelmed and I cried with happy tears. To feel so supported like that really made my stay so enjoyable. The bath and the room was amazing. The staff were kind and considerate giving the fact I had work in the hospital the next day. The bed was perfect and to top things off the view, iron, ironing board for my uniform and general peace was so much needed. I cannot thank you all enough and I would recommend this hotel to anyone! PS just a little tip get a window cleaner to clean the moss round the edge of the outside interior and maybe a touch of paint! Other than that the hotel is lovely! "

"Good: Staff, breakfast, location, easy parking and access Nothing bad!"